London, Ontario
acci7z@r.postjobfree.com
Jonathan Moore
Objective
To contribute a fresh outlook and tenured experience within a company that
values both vast employee growth opportunities and progressive business
methods.
Profile
• Eight years retail management experience.
• Seven years in a Store Manager role.
• Completed a Multi-Unit Manager training program.
• Excels in employee development and creating training programs.
Experience
Urban Outfitters, November 2012 - Present
Store Manager, Downtown London, Ontario
• Responsible for building and maintaining training and operational systems.
• 10000 square foot downtown location.
• Accountable for all operations within the store.
• Trained and hired a team of 60 staff to open the store.
• Currently maintaining a staff of 30, including three Department Managers and five
Team Lead roles.
• Working in partnership with the Store Merchandiser to maintain a trendy, market-
like atmosphere within the store.
Hot Topic, Sept. 2010 – November 2012
Store Manager, Toronto Eaton Centre (May 2011 – November 2012)
• Highest volume store in the company.
• Accepted into the Multi-Unit Manager training program in November, 2011.
• Supervised an Ohio district (11 stores) to cover a one-month Leave of Absence.
• Created individual development plans for multiple managers in the district, which
resulted in nine successful promotions.
• Participated in the creation of seasonal manager meetings with the District
Manager.
• Hired and recruited a team of 25 staff to open the store. Maintained a staff of 15-25
employees, including four members of management and a stock team.
Store Manager, Mapleview Mall (Sept. 2010 - May 2011)
• Oversaw all operations in the store.
• Hired and recruited a team of 15-20 staff to open the store.
Bluenotes, Nov. 2006 - Sept. 2010
Store Manager, Orfus Road, Toronto (May 2009 - Sept 2010)
• 12000 square foot clearance outlet (avg. 7000-10000 unit sell-
through per week).
• Took over store as under-performing, ended year +12% in 8
months.
• Acting Area Manager for May/June 2010, supervised all five
clearance outlets in the company ($6 million district).
• Recruitment, training and continual development of 15-25+ staff,
including three full-time sales managers and a warehouse team.
• Highly competitive outlet location. Scouting the competition’s
business on a daily basis was a necessity in order to stay on top.
Co-Manager, Yorkdale Mall, Toronto (Sept. 2008 – May 2009)
• Acting Store Manager from Dec. 08 – Feb. 09.
• Achieved sales plan and LY plan for month of January in a chronically
under-performing store, in absence of a Store Manager.
• Personally took charge of the day to day visual merchandising within the
store, including aiding the corporate visual team as required.
Store Manager, Dufferin Mall, Toronto (Nov. 06 – Sept. 08)
• Promoted from Sales Associate to Store Manager within first year.
• Committed to training and developing staff thoroughly.
• Actively and successfully recruited throughout the mall.
• Provided a pleasant and safe shopping experience for customers.
Education St. Marys District & Collegiate Vocational Institute
St. Marys, Ontario
Achieved OSSD