Customer Service Manager
Resume:
Carolyn Benjamin
*****************@*****.***
***** *. ** **** **., Apt 101 Warren, MI 48089
[
Objectives
I am seeking a position as an Office Manager, Office Clerk, Data Entry Operator or Customer
Service Representative where I can utilize my analytical, organizational, written and oral skills. I
am familiar with various computer programs, such as Microsoft Word, Excel, PowerPoint. I have
10+ years experience in this field. I provide excellent customer service and I possess a pleasant
and professional manner.
Education
Oakland County Community College
09/1993
• 45 credits
Major: Accounting Certificate-26 credits
26 credits
Detroit Institute of Technology, MI
Major: Business Administration
Experience
McDonalds Restaurant, Warren, MI
02/2013-08/2013 – Manager Trainee
Supervise employees, run cash registers, open and closed store, bank deposits, run entire
operation.
Employers Temporary Service, Madison Heights, MI
10/2010 – 10/2012t Data Entry
Assist Accountant with data entry, answer phones, input data, filing, process purchase orders.
Other duties as assigned.
The Goldman Law Firm, Oak Park, MI
08/14/08 - 06/9/09 Receptionist
Carolyn Benjamin
• • •
Answer multi-line phones, greet clients, input data, sort and distribute mail. Other duties as
assigned.
Speedway, Oak Park, MI
11/2007 - 03/2008 Customer Service Rep
Provide customer service, run cash register, lottery, other duties as assigned.
State of Michigan, Detroit, MI
12/2006 - 08/2007 Chore Provider
Cook Meals, run errands, housekeeping, provide transportation to doctor's appointment.
V&J Foods, Inc., Detroit, MI
09/2006 - 06/2007
Manager Trainee
Supervise employees, run cash register, set up store for operation. Run kitchen when needed. All
aspects of the restaurant. Other duties as assigned.
Initial Security, Southfield, MI
09/2002 - 08/2003 - Security Officer
Report daily to client any activities on site. Report any incidents. Maintain a Daily
Activity Report.
Today's Staffing Service, Southfield, MI
09/2000 - 01/2005 - Data Entry Operator
Maintain approximately 25-50 files per week, send necessary forms out to customer to
register for auctions, register new companies and bidders, place in appropriate tool,
send out emails when registration process is complete, send faxes. Customer Service,
followups via email and telephone, activate passwords and make changes, keep
tracking sheet for all auctions, daily contact with Auctions Engineers to keep them up to
date on auctions, troubleshoot and other duties as assigned.
[Type the company address]
Skills
• I am efficient in Microsoft Word, Excel, Edgar Ease, PowerPoint & Access. I am familiar
with all office equipment and procedures. Recent training in Edgar Ease, Bitsutil, KEA
programs for financial printing.
Contact this candidate