Customer Service Sales

** ***** **. *****: 617-***-****

Methuen, MA ****4 E-mail: ********@*****.***

Richardson Bosquet

EDUCATION Boston University School of Management; Boston, MA May 2011

Bachelor of Science in Business Administration

Concentration in General Management [Focus on Business Law & Management Infosys]

Honors: Emerging Student Leadership Award, School of Management Dean’s List

ACTIVITIES Creative Ambassador, Jogabo.com, 2013

Project Coordinator, Philadelphia Foreclosed Property Project, 2013

Brand Ambassador, Back To the Roots, 2012

Canvasser/Fundraiser, Grassroots Campaigns, 2012

Technical Director & Founder, BU Football Club (Soccer), 2008-2012

Student Advisor, Feld Career Center Student Advisory Board, 2008-2010

President & Founder, BU Soccer Club, 2007-2010

Brand Ambassador, RepNation-Windows IM Initiative, 2007

EXPERIENCE Kettle Cuisine; Chelsea, MA September 2013 – December 2013

Sales & IT Specialist

● Reconcile & update data/information/action requests through the ERP software for sales, customer service, production,

planning, purchasing, and manufacturing purposes.

● Provide order entry & customer service support and compile business reports.

● Manage supply chain, logistical, and general administrative duties & the reception desk.

Just Energy; Chelsea, MA December 2012 – February 2013

Sales Associate / Customer Service Representative

● Carried out direct sales strategy promoting conventional & green energy options for residential and commercial

customers.

● Informed individuals & businesses of the benefits and opportunities provided due to de-regulation in the electricity

market.

Moody Street Financial; Newton, MA April 2012 – August 2012

Financial Services Representative

● Trained for the advising and managing of clients’ portfolios for insurance, investing, retirement, estate & wealth

preservation, and growth.

● Researched market performance data & work with B2B financial accounts.

Capital Realty Associates; Brookline, MA August 2010 – March 2011

Leasing Specialist / Sales Associate

● Successfully worked with landlords and clients in the leasing of properties.

● Promoted available properties through online advertisements, multiple leasing services, and student organization

collaborations.

Techni-Contact (MD2i); Paris, France January 2009 – May 2009

Web Marketing Assistant

● Created and updated B2B and direct-to-consumer product and service catalogs for the English and French versions of

the company website.

● Researched and referred keywords for clients’ products and services.

● Assisted with the communication and correspondence to English-speaking clients.

BU Office of Financial Assistance; Boston, MA September 2006 – December 2009

Peer Counselor

● Provided information and assistance to students and parents regarding their financial aid applications and accounts.

● Provided administrative support to department director and associate directors.

VOLUNTEER Philadelphie Seventh-day Adventist Church; Medford, MA

Assistant Secretary, Secretary Department, 2012-2013

Assistant Director, Communications Department, 2006-2008, 2012

Secretary, Education Department, 2006-2008, 2012

Teacher, Sabbath School Department, 2006-2008, 2012-2014

• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

SKILLS

● Proficient with Salesforce.com & equivalents

● Proficient with Web apps (i.e. YouTube, Google Apps, Blogs, Wikis, Podcasts)

● Fluent in Haitian Creole & French; and intermediate in Spanish.

Contact this candidate