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Customer Service Sales

Location:
Carlsbad, CA
Posted:
February 05, 2014

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Resume:

BRIAN WAGONER

**** ******* ***, **** *, Carlsbad, CA 92009

Phone: 858-***-****, Secondary Phone: 760-***-****

E-mail: acci4e@r.postjobfree.com

CAREER OBJECTIVE - LOOKING TO EXIT THE MORTGAGE INDUSTRY

Exploring new career opportunities to utilize Leadership, Customer Service,

Sales, Analytical and Communications abilities to actively support the

optimal performance of a progressive organization.

QUALIFICATIONS

Proven background in mortgage loan origination and procedures. Over 18

years' successful background within finance and real estate sectors. Adept

in communications with widely diverse personnel. Outstanding

customer/client skills. Strong team leader and builder. Knowledgeable in

advertising, promotion and business development. Outstanding skills in

employee training and development. Self-motivated, self-directed multi-

tasker. Highly organized with excellent detail orientation.

PROFESSIONAL EXPERIENCE

December 2006- Present - Broker/Owner/ REALTOR

Eagle Star Mortgage / Eagle Star Realty, Carlsbad, CA

Opened Eagle Star Mortgage and Eagle Star Realty. Applied previous job

experience to building new company. Managed capable loan officers and

realtors to build strong lending and sales teams. Administered quality

control system to insure legal lending practices. Provided strong training

and education for new and continuing employees. Launched innovative methods

to build strong referral contacts. Managed all loans to their completion.

Strong emphasis in origination, underwriting, processing and completion of

refinance and purchase loans and home sales.

March 2008- Dec. 2010 - Automated Teller Machine Servicer

Pac Western ASI, La Mesa, CA

Employed to perform daily cash and deposit balancing tasks, basic first

line technical support, trouble shooting, and keeping up supplies to

multiple sites with different brands and models of Automated Teller

Machines. Work as an individual and as a team to complete a daily route in

a timely manner. Be on call and available to assist other team members and

management. Provide a strong customer service to all Banks and Credit

Unions.

May 2004 - December 2006 - Branch Manager/REALTOR

Ocean Mortgage/Oceanfront Realty, Carlsbad, CA

Recruited to initiate and implement critical advertising/promotion/business

development strategy. Direct, mentor and manage unit sales team.

Successfully promote/manage new customer and referral bases. Identify,

plan, implement and oversee mortgage solutions. Provide insightful client

counseling/advisement on credit, loan programs. Coordinate all relations

with outside venders.

EARLIER BACKGROUND

Sept. 2003 - Jan. 2004 Insurance/Mortgage Advisor, Acorn Financial

Services, Dundalk, Ireland

2000 - 2004 Senior Loan Officer, Assured Financial Services, Inc., San

Diego, CA 1998 - 2000 Loan Advisor, Allegiant Mortgage Corp., San

Diego, CA

1995 - 1998 Senior Loan Consultant / Assistant Manager, Premier Bancorp,

San Diego, CA.

In these assignments, built outstanding team leadership, personnel

development, sales and operations skill sets. Produced 7-10 loans monthly

in the mortgage loan arena.

EDUCATION

Graduated June 1995 - San Diego State University, San Diego, CA

Bachelor of Science, Business Administration - Real Estate

Minor in History

PROFESSIONAL AFFILIATION

California Brokers License (BRE), Member of San Diego Association of

Realtors (SDAR), Member of California Association of Realtors (CAR), Member

of National Association of Realtors (NAR).

PERSONAL INTERESTS

Football, Basketball, Tennis, Golf, Reading, History, Traveling, Spending

time with family and friends.

REFERENCES: Upon Request.



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