Customer Service Management
Resume:
Mario Williams Jr
• Sheridan, Arkansas
• ***************@*****.***
Summary
I have had three years of customer service experience. I have worked doing telecommunications, child
care, and restaurant experience.
Objectives
I am looking for a position that will expand my work experience and help me to increase my skills as
well as learn new skills.
Education
Arkansas Tech University, Russellville, Arkansas
Theatre/Speech Major
January 2013 - Present
College
Employment History
The Heritage Company, Russellville, Arkansas
419 N Hampton Ave, Russellville 479-***-****
Telefundraiser, December 2012
Worked as fundraiser for charities affiliated with the The Heritage Company by make calls to residents
for donations
The Boys and Girls Club of Saline County, Benton, Arkansas
105 Cox St, Benton 501-***-****
Staff, August – October 2012
Worked by doing activities with children and teens.
Sykes Enterprises, Malvern, Arkansas
1601 Highway 270 West, Malvern, Arkansas 72104: Phone: +1-501-***-****
Customer Service Agent, June – August 2012
Worked with AT&T customers on their accounts. My duties involved setting up payment plans,
Troubleshooting phones, setting up upgrades, and fixing customer accounts.
McDonald's, Fort Smith & Atkins Arkansas
2221 Grand Ave, Fort Smith 479-***-****
1202 N Church St, Atkins, 479-***-****
Crew Member, August 2011 – April 2012
Worked as crew member. Duties involved cooking foods, preparing store for lunch and dinner rush, and
window and counter cashier.
Wal-Mart, Russellville, Arkansas
2409 E Main St, Russellville 479-***-****
Truck Unloder, August – September 2010
Unloaded merchandise from trucks.
Smoking G's BBQ, London, Arkansas
10475 Us Highway 64 W 479-***-****
Management, Cook, & Waiter, March 2010 – November 2010
Duties involved cooking foods for the restaurant, waiting on customers, training and management.
Professional Skills
Adobe Photoshop, Microsoft Word, Microsoft Excel
Languages
English (read & write)
Immigration & Work Status
Legal Resident
United States
References
Wanda Baldwin
Phone: 501-***-****
Sykes Enterprises
Jaysen Kelly
Phone: 501-***-****
Boys and Girls Club of Saline County
Kendra Reed
Phone: 479-***-****
McDonald's
Ardith Morris
Phone: 479-***-****
Professor at Arkansas Tech University
Contact this candidate