Customer Service High School

TIFFANY HUBERT

*** ******** ***, ******, ** *****

C: 251-***-****

acchtk@r.postjobfree.com

PROFESSIONAL SUMMARY

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

My Job Is something that is very impotant to me. When i do my job it be my first priority.

SKILLS

-Trusted key holder

-Creative problem solver

-Exceptional communication skills

-MS Windows proficient

-Quick learner

-Strong client relations

-Training development aptitude

-Proficient in cash management

-Local/state health laws knowledge

-Cash flow management

-Strategic sales knowledge

-Credit card processing

-Multi-line phone talent

-Creative problem solver

WORK HISTORY

{Cashier/Manager}

-Churches Chicken - Atmore, 36503, AL 05/2010 - 02/2013

-Greeted customers entering the store to ascertain what each customer wanted or needed.

-Earned management trust by serving as key holder, responsibly opening and closing store.

-Assisted customers with food selection, inquiries and order customization requests.

-Handling and counting money down on each shift.

-Helping employees with each position in the store.

-Handling customer complaints when necessary.

{Call Center/Customer Service Representive}

-Sitel - Andalusia, 36421, AL 10/2011 - 04/2012

-Answered an average of 15 or more calls per day by addressing customer inquiries, solving problems and providing new product information.

-Described product to customers and accurately explained details and care of merchandise.

-Communicated with vendors regarding back order availability, future inventory and special orders.

-Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

-Directed calls to appropriate individuals and departments.

-Routinely answered customer questions regarding merchandise and pricing.

-Asked open-ended questions to assess customer needs.

-Recommended alternative items if product was out of stock.

{Cashier}

-Chevron Gasoline - Atmore, 36503, AL 07/2013 - 11/2013

-Greeted customers entering the store, showing much respect, helping customers with gasoline.

-Politely assisted customers in person and via telephone.

-Maintained cleanliness and presentation of stock room and production floor.

-Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

-Organized store merchandise racks by size, style and color to promote visually appealing environment.

-Asked open-ended questions to assess customer needs.

EDUCATION

{High School Diploma: Graduate}

Escambia County High School - Atmore, 36504, AL 2011

-Graduated With Honors

ACCOMPLISHMENTS

-Customer Follow-up

-Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

-Customer Service

-Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

-Handled guest complaints, maintaining a positive dining experience for all rest.

CERTIFICATIONS

Food Safe Certification

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