Kitera L. Hayes

*** **** ***** ****, *******, Texas 79602

acchqo@r.postjobfree.com

325-***-****

Profile

Familiarity in both defense and commercial industry work with secret security clearance. Great written and verbal

communication skills with customers and personnel. Solid background in industrial and electrical engineering with a

variety of engineering experiences ranging from electronics and facility layouts to failure and quality management, trend

analysis, and other data analysis and specification sheet concepts. Great enthusiasm with a strong work ethic. Ability to

lead and work with minimal supervision, quick learner, and capable of identifying and solving problems with proven

customer satisfaction.

Computer Skills

Proficient in: Microsoft Package (access, excel, power point, word), internet applications, html coding, C++, C,

MATLAB, sun systems, VHDL codes, controls, Visio, Lotus, Outlook, Microsoft Project, PSPICE, Corel,

Adobe Photoshop and Acrobat, Adobe CS5 Premium Software package, Sony Visual Media, MS security

essentials, Sharepoint, SCADA systems, Partminer, SAP, CIVIL3D, HEC RAS

Education

Master of Science, Industrial Engineering, Bradley University, Peoria, IL December 2006, Overall GPA: 3.41/4.0

Bachelor of Science, Electrical Engineering, Bradley University, Peoria, IL, May 2004, Overall GPA:

2.97/4.0

Career History

City of Abilene Abilene, Texas – June 2013 – Present

Engineering Assistant, CFM, EIT

• Inspect curb and roads in Abilene City Limits.

• Create and modify AutoCAD drawings for roads, streets, and curb.

• Identify and resolve customer complaints.

• Create floodplain permits for floodways and flood prone areas.

• Project Manager of $1M grant for S. 1st Enhancement Project

Fehr Foods, Inc., Abilene, Texas – November 2012 June 2013

• Managed, direct and coordinate all activities related to a production shift to maximize productivity

and minimize cost while maintaining quality.

Hayes 1

• Typically supervises 50+ employees.

• Coordinated with Scheduler to ensure daily production requirements are achieved.

• Carry out supervisory responsibilities including interviewing, hiring & training employees;

planning, assigning & directing work; appraising performance; rewarding & disciplining

employees; addressing complaints & resolving problems.

• Ensured all production data is gathered and reported correctly on a daily basis.

• Support & improve upon quality initiatives designed to meet plant goals.

• Ensured safety programs are implemented effectively, reviewed regularly and revised as necessary.

New Season Christian Fellowship Church – Abilene, Texas, May 2009 – Present

(Full Time – Volunteer) – Public Relations, Administrator, Media Professional

• Produced and Create commercials, videos, and DVD/CD using latest software

• Developed financial project proposals

• Overseer of new business and project ventures

• Controlled all aspects of commercial accounts

• Created flyers, websites, and other public relation materials for events and visitors

• Answered phone calls and management new visitors incoming to NSCF

Tower Tech Systems – Abilene, Texas, January 2009 – May 2009

Process Engineer, Quality Manager

• Developed production quality process flow charts

• Implemented global quality management system

• Maintained and continually improve quality system

• Monitored product performance, develop and maintain metrics, and initiate action to address

manufacturing issues

• Performed customer specification reviews

• Functioned as quality liaison for customer support and convey expectations to plant personnel

• Performed supplier management functions such as audits and assessments

• Set up and managed quality control laboratory

• Established and manage receiving inspection process

• Operated advanced analytical instruments and analyze/interpret data collected

• Independently determine validity of analytical results

• Capable of interfacing with multiple levels of people within the organization and customers

• Lead role in coordinating plant quality initiatives; often required to influence members of peer group and

non direct reporting functions.

• Communicated quality issues across all areas of the company.

• Investigated and adjusts to customer complaints regarding quality.

• Provided technical assistance to customers with respect to quality issues and customer satisfaction

opportunities.

• Ability to effectively present information and respond to questions from groups of managers and plant

personnel

• Troubleshoot and calibrate lab instrumentation as required

• Responsible for production documentation for invoicing of product

• Managed & trained nine quality technicians to ensure customer quality requirements were met

2

• Involved in all internal audits and customer audits for customer satisfaction

• Conducted root cause analyses to resolve manufacturing issues.

Lockheed Martin Corporation – Missile and Fire Control, Dallas, Texas, July 2007 – November 2008

Business Development Support Analyst

International Business Development – September 2008 – November 2008

• Developed business initiatives for international customers and capture management

• Understand and implement offset projects, business development ideas, and new marketing ventures

Reliability Engineer

MEADS Program November 2007 – November 2008

• Created software FMECAs for ILES Launcher and MFCR

• Performed Sneak Circuit Analysis techniques for the ILES Launcher

• Edited and preparing a portion of the RAM report in preparation for the CDR process

• Interfaced and validating the proper requirements for parts derating analysis with designers of the ILES

Launcher

MULE Program July 2007 – November 2007

• Created hardware FMECA concepts for the MULE common platform

• Interfaced with designers and engineers to acquire details for the FMECA process

• Edited and prepared RAM risks presentations for the PDR process

• Datasheets and Specification Sheet Review of software modules

Harris Corporation, Assured Communications, Melbourne, FL, June 2006 – July 2007

Reliability Engineer – Electrical Engineer II

• Trend Analysis for JSF,UFCS, MSSCT, & IFCS contract programs

• Head member of MRB process (Material Review Board)

• Performed routine CDRL submittals regarding information ATP/ESS/Vibration to customers every month

on IFCS and JSF programs

• Continually monitored open failure reports in coordination with the test engineers so closure can be

produced in a timely manner

• Investigated and deliver imperative data regularly to management that will help make cost effective

decisions for the program

• Developed reliability growth and prediction charts (MTBF) for power supply and racks for JSF

• FRACAS Implementation Training

• Reported and monitored all major IFCS and JSF failures that occur

• Ability to identify trends and coordinate with customers and floor personnel to solve failures

• IPC/JEDEC Annual Lead Free Conference Attendee (Boston, MA 2007)

• Member of Lead Free Work Group (LFWG) division level quality representative

• Reliability cost accountant for program proposals

• Perform engineering change orders (ECO’s) for drawings and spec. standards as needed

• Use of SCADA in controls of temperature and vibration testing of IFCS modules.

Caterpillar, Inc., Remanufacturing Division, Mossville, IL, August 2005 – April 2006

Engineering Intern

• Implemented mechanical drawing changes and releases

• Evaluated the project concept and work with Tech Center experts to determine project feasibility

• Determined potential for salvage techniques and alternate sourcing on manufacturing products

Hayes 3

• Inspected different metal fillets for metallurgical traits on SEM and EDS machinery

• Yellow Belt Awareness Training

• Modified Six Sigma Projects

Caterpillar, Inc., Track Type Tractors, East Peoria, IL, June 2005 – September 2005

Research Assistant

• Utilized Promodel Software to simulate Caterpillar Tractors Assembly facility building SS

• Investigated source of bottlenecks and problematic areas of shop floor

• Presented various layouts for future efficiency and facility improvements

UPS Supply Chain Solutions, PM Operations, Peoria, IL, September 2004 – August 2005

Air Freight Agent

• Processed international shipments from various major companies

• Routed truck and air freight overseas to final destination

• Billed International and Domestic entry into UPS database

Caterpillar, Inc., Cat Electronics Core Software, Mossville, IL, May 2003 – August 2003

Engineering Intern

• Created VHDL test benches for software modules (ASIC) and other components

• Composed support documentation for test modules

• Configured lines of code for project lead

• Datasheets and Specification Sheet Review of electrical of Cat Electronics systems

Awards & Activities

• Bradley Academic Award (2001)

• Dean’s List (2004)

• IEEE member (2003 2004)

• IIE member (2004 2005)

Leadership Experience

• Vice President, Treasurer, National Society of Black Engineers (2000 2004)

• Director, Chaplain, Bradley University Gospel Choir (2000 2004)

• Ministry worker, New Season Christian Fellowship (2006 Present)

• Team lead for failure review board into the investigation of a major failure and help to find the appropriate

corrective actions

• Reliability Team Lead for IFCS trend analysis

• Engineering Leadership Program Lockheed Martin Corporation (2008)

References

• Available Upon Request

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