Sales Representative
Resume:
Roland Delateja
Passaic Park, NJ 07055
Cell: 201-***-****
Email: acchoy@r.postjobfree.com
Professional Experience
Credit and Collections Analyst
Konica Minolta Business Solutions, Ramsey, NJ
* Contact customers via phone and email collecting payment of past due
invoices.
* Perform active collections by continuously monitoring client account
balances.
* Interface with account executives, controller, and/or other support
departments.
* Prepare and maintain weekly AR Aging reports for management on
collections status and/or client intent to pay.
* Review account receivable balances on a routine basis and resolve
issues with unapplied receipts or unapplied credit memos.
* Ensure daily checks and lockbox receipts are reviewed and recorded.
* Assemble documentation related to delinquent accounts to be forwarded
to an outside collection agency.
* Process approval of sales order agreements and maintenance contracts.
* Evaluate maintenance contracts based account status; cancel and
reinstate.
* Interact daily with branch administration and the sales team
completing the approval process of new orders.
* Authorize pending orders to be released for shipment.
* Process credit applications to obtain bank and trade information to
set payment terms.
* Run Dnbi reports assessing credit risk & viability for new and
existing customers prior to extending credit.
* Review financial statements when necessary to make final decision in
approval process.
* Process credit card payments, payment applications and adjustments.
Credit and Collections Analyst
Spiral Binding Company, Totowa, NJ
2009-2013
* Contacted customers via phone and email to collect payment of past due
invoices.
* Provided credit analysis for a manufacturing company generating annual
sales of $50 million.
* Researched deductions taken and determined whether they were valid or
invalid.
* Reduced deductions by creating chargeback invoices, issuing credits
and writing off bad debt.
* Authorized orders to be released for shipment.
* Processed credit applications to obtain bank and trade information to
determine payment terms.
* Ran Dnbi reports assessing credit risk & viability for new and
existing customers prior to extending credit.
* Reported weekly to the CFO and VP of Sales for accounts requiring
close monitoring.
* Liaisoned with clients and sales to effectively resolve issues causing
non-payment.
* Decreased total receivables goal by 20% for accounts aging 90+ days
past due.
Inside Sales Representative
Prestige Mercedes Benz, Paramus, NJ
2007-2008
* Received inbound phone and email requests inquiring about promotions
of new & pre-owned vehicles.
* Converted leads into sales by scheduling appointments via the phone
and internet chat.
* Assisted customers with trim level selections best suited to their
needs and requirements.
* Exceeded quarterly sales goal by 10% during fiscal year 2007.
* Interfaced with the finance department obtaining credit status for
approval of lease/finance options.
* Consulted with the marketing department offering ideas to attract new
customers.
* Conducted inspections and processed paperwork for customers returning
leased vehicles.
* Completed Mercedes Benz Certification of Excellence training program.
Inside Sales Representative/Collections Manager
2004-2007
General Light Co., Hackensack, NJ
* Received inbound calls and processed lighting and electric supply
orders.
* Processed phone requests for price quotations, purchase orders and
change orders.
* Researched pricing to undercut competition.
* Contacted distributors and checked print outs provided by customers to
locate items and meet delivery requirments.
* Assisted outside sales reps with follow-up sheets generating orders
for new and existing customers.
* Generated commission reports.
* Contacted customers for past due invoices via phone and email
collecting past due invoices.
* Ran Dnbi reports to determine credit limits and payment terms.
* Ran aging reports tracking delinquent accounts to prevent and
decreased bad debt.
* Made bank deposits.
Professional Skills
* Persuasive communicator.
* Adept in conveying the benefits of products and services.
* Establish and foster relationships with key customers.
* Detail oriented and ability to problem solve.
* Excellent oral and written communications skills.
* Bilingual English/Spanish.
* Customer focused.
Software Knowledge
* Daily use of Gmail, SAP (finance and credit) and Excel.
* Microsoft Office Word, excel, Outlook, Mac Office. CRM software and
QuickBooks
* SAP (Finance and Credit), Microsoft Dynamics Navision Classic (E.R.P
Accounting Software)
Education
Bergen Community College- Some college coursework completed
Pursuing a degree in Business Administration
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