Gerard Serpico, SPHR

** ******* ****** **** *****: 973-***-****

Byram, NJ 07821 Email:

acchlq@r.postjobfree.com

LinkedIn: www.linkedin.com/pub/gerard-serpico/0/a01/61

ACCOMPLISHMENTS:

. Successfully represented the City of Yonkers in multiple arbitrations

regarding pay issues realizing a savings of $6,000,000

. Initiated web based training program, enabling compliance for government

mandated training initiatives with a potential cost savings of $70,000,

while ensuring total compliance

. Revised contractual sick leave abuse policy maintaining oversight while

reducing union grievances from approximately 80 per year down to

virtually 0.

. Developed and implemented the mid-level management training program,

covering city polices as well as management theory at zero cost to the

organization.

. Headed team consolidating 26 Clerical titles into 4; consolidated 5

Programmer titles into 1 eliminating redundancy in positions and allowing

greater ease in reassigning staff.

EXPERIENCE:

Volunteers of America-GNY February 2013 - Present

New York, NY

Human Resources Manager

. Responsible for day to day operations of the Homeless Department,

encompassing the areas of Personnel Administration, Employee Relations,

Recruiting and Departmental Training

. Coordinates internal training initiatives

. Conducts internal investigations stemming from employee grievances and

complaints

. Provides guidance for department managers on all human resources issues

including employee discipline and time & leave

. Responsible for department specific policies and procedures

City of Yonkers, NY May 1999 - March

2012

Deputy Commissioner of Human Resources April 2000 - March 2012

. Responsible for day to day operations of the Department, encompassing the

areas of Personnel Administration, HRIS, Labor Relations, Benefits,

Recruiting, Training and Organizational Development

. Participated in collective bargaining negotiations

. Provided internal consulting services to other City departments in areas

of reorganization, training needs assessment and job classification

. Responsible for union contract interpretation; communicating with and

guiding managers when needed

. Conducted or oversaw all employee investigations

. Conducted mediation sessions, resolving HR issues arising between

department managers and staff members

. Responsible for the development of all personnel policies and procedures

. Acted as City's representative in arbitrations, hearings, court cases and

other public proceedings

. Developed yearly departmental operating budget totaling approximately

$1,400,000.

Director of Classification and Selection May 1999 -

April 2000

. Oversaw the creation and/or administration of all selection tests

. Created/updated position classifications

. Assigned, trained and supervised staff

. Functioned as project coordinator for all consultant based human resource

initiatives

New York City School Construction Authority December 1998 -

May 1999

Long Island City, NY

Manager, Human Resources

. Provided technical assistance and guidance to management concerning

employee discipline, personnel selection and civil service law

. Ensured compliance with relevant Federal, State and City employment

laws/regulations

. Functioned as management representative at arbitrations and unemployment

hearings

. Served as principal liaison between management and unions

Gerard Serpico, SPHR

NYC Department of Citywide Administrative Services September 1996 -

December 1998

New York, NY

Manager - Civil Service Administration July 1998 - Dec 1998

. Provided technical expertise to management concerning New York City civil

service and employment rules and regulations

. Conducted benchmark studies on New York City Civil Service practices

. Acted for Assistant Commissioner in her absence

Director of Administrative Services Sept 1996 - July

1998

. Functioned as project coordinator for technical projects such as

integrated voice response system and electronic fingerprint imaging

. Functioned as hearing officer for disciplinary proceedings

. Functioned as Deputy Chief Administrative Officer in areas of human

resources, payroll & timekeeping and security

. Functioned as management representative for labor/management initiatives

. Organized and supervised areas of procurement, telecommunications, safety

& health, records management, printing services and delivery services

New York City Department of Personnel July 1987 -

September 1996

New York, NY

Deputy Director for Administration/Chief Personnel Officer Sept 1995 -

Sept 1996

. Assisted in the overall supervision of procurement, inventory, facilities

management and telecommunications

. Supervised the administration of all agency personnel functions including

hiring, terminations, payroll/timekeeping and benefits

. Dealt with union representatives regarding employee grievances and agency

procedures

Internal Consultant Feb 1995 - Aug 1995

. Acted as internal consultant to directors and work groups regarding

process mapping and project management

. Acted as group facilitator to various project teams during bureau

reorganization

. Conducted presentations to outside agencies regarding total quality

management approach to organization

Deputy Chief - Personnel Selection Feb 1990 - Feb

1995

. Supervised the creation of personnel selection instruments and job

classifications

. Acted as advisor to management concerning the development and

administration of examinations of a highly litigious nature

. Acted as City's lead witness for testing related in US Department of

Labor litigation

Test & Measurement Specialist July 1987 - February 1990

. Developed testing instruments and scoring criteria for various city

titles

. Trained subject matter experts on proper test writing procedures

PROFESSIONAL ORGANIZATIONS/AFFILIATIONS:

. Society of Human Resource Management

. International Public Management Association for Human Resources

EDUCATION:

1984 MS Industrial Psychology - Stevens Institute of Technology,

Hoboken, NJ

1981 BS Human Resource Management/Psychology Upsala College, East

Orange, NJ

ADDITIONAL TRAINING:

1997. New York City Management Academy

2003 SPHR Certification (Currently Certified through 12/31/13)

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