Customer Service Front Desk
Resume:
[Phone number]•[E-mail address]
[Your Name]
**Gibson Rd #1216, Henderson, NV 89012•323-***-****•***********@*****.***
Jackolynn Bolton
Objective
To find a long-term permanent position where I can utilize my accumulative abilities and grow within the
company.
Experience
Aug 2011-Oct 2013
Health South Rehabilitation Hospital Bakersfield, CA
Hospital Receptionist
Assisted physicians and nurses with all administrative and secretarial work
Supervised front desk by making appointments, answering phones, and responding to emails
Documented patients treatments and personal information
Sept 2009-Jun 2011
The Padre Hotel Bakersfield, CA
Hotel Front Desk Clerk
Delivered outstanding customer service to all hotel guest
Posted room charges, make reservations, and handled guest comments and complaints
Balanced accounts and conducted nightly audits according to company guidelines
Jan 2008-Jul 2009
La Quinta Inn Los Angeles, CA
Hotel Front Desk Clerk
Customer service, cash handling, and processed credit card payments
Assigned guest rooms, posted room charges, and assisted guest with accommodations
Balanced accounts and conducted nightly audits according to company guidelines
Education
2007-2009
West Los Angeles College Culver City, CA
AA in Business Management
Minor- Hotel Management
Skills and Qualifications
• Experienced with using automated telephone answering systems
• Familiarity with ASI FrontDesk and InnQuest roomMaster software
• Coordination skills: Registering patients and coordinating health care appointments.
• Secretarial abilities: Conversant with clerical assignments including data entry and
scheduling.
References
References are available on request.
Contact this candidate