Tanya L. Watters
Springhill, LA
*************@*****.***
Work Experience
HR/Office Manager (Non-Union Refinery, 33 Employees)
September 24, 2012 - April 1, 2013 - Last Name Used: Watters
Omega Refining, LLC Marrero, LA
Report Directly to Plant Manager with dotted line to HR Director and Senior
Controller.
. Managed 4 Admin/Accounting/Logistics employees
. Supervised Salary staff of 11 Employees
. Software utilization: MS Office, Outlook Express, Paycor, Time on
Demand, Chempax
. Managed Accounting, selected and trained Accounting Clerk
. Processed Payroll
. Set-up and managed Central Filing System
. Employee Relations, Benefits Management, Employee Development
. Policy Development and Employee Handbook Updates
. Counsel employees and other managers regarding proper procedures
according to company policies, Employee Handbook, Federal/State
regulations, FMLA, STD, ADA, COBRA, ERISA
. Total control of complete Selection Process
. Promoted "Teamwork" Environment
. Managed safe and orderly office environment
. Project Management
*Job ended in Layoff, Position eliminated
HR Manager (Union Plant, 100+ employees)
December 7, 2011-June 19, 2012 - Last Name Used: Watters
Saint-Gobain/CertainTeed Roofing Shreveport LA
Reported to the Plant Manager with a dotted line report to Regional HR
Manager in Dallas.
. Managed staff of two employees (Payroll and Receiving)
. Supervised Salary staff of 15
. Software utilized: PeopleSoft, Kronos, MS Office, Red Carpet/Silk
Road, Lexus-Nexus
. Working knowledge of 5S, and Lean Manufacturing practices
. Analyzed HR information and created proper metrics for use by
production and other department managers/Plant Manager
. Project Management
. Maintained the standards for ISO 14001 and Level One boards within HR
. Conducted Human Resources portion of monthly All Employee Meetings
. Counseled other managers regarding proper procedure according to
company policies, Employee Handbook, Federal/State regulations, FMLA,
STD/LTD, ADA, COBRA, and ERISA
. Managed Union-Employee Relations and Union-Management Meetings
. Managed LiveWell program and trained employees (Participation
increased 56%)
. Administered disciplinary actions and Selection Process
. Created, implemented, and executed new policies
. Leadership and development progress with all employees
*Job Ended when company reorganized and position was eliminated.
HR Manager (Non-Union, 365 employees)
March
2008 - August 2011 - Last Name Used: Houser, then Watters
Delta Gulf Corporation Shreveport LA
Gas Pipeline Construction
Reported to the President/Owner in Shreveport LA
. Managed two HR/Accounting employees (Accounts Receivable & Payroll)
. Software utilized: MS Office, Win-X (now Explorer-a HR/Accounting
software program for Construction companies)
. Employee Relations
. Managed duties and employees for multi-location, multi-job sites
. Prepared payroll tax reports for all 42 states (weekly, quarterly, and
annually) state and federal taxes
. Coordinated work at Delta Gulf and Continental Energy from 10/2008-
10/2009.
. Downsized employees and prepared close-out of Payroll tax states and
business
*Job Ended when Delta Gulf closed the business
HR Manager (Union, 475 employees)
March 2008 - October 2009 - Last Name Used: Houser
Continental Energy Services Shreveport, LA (Concurrent w/Delta Gulf Corp.-
same office)
Gas Pipeline Repair/Maintenance
Reported to Director of HR, Houston TX Corporate Office
. Managed four HR/Accounting employees (Accounts Receivable, Field HR,
Payroll)
. Software utilized: MS Office, CMS, and ADP
. Managed duties and employees for multi-location, multi-jobs
. Prepared payroll tax reports for all 42 states for Continental Energy
Services
. Coordinated all HR and Accounting work between two companies
. Downsized employees and prepared close-out of Payroll tax states and
business
*Division closed and all operations were moved to Kansas.
HR and Accounts Receivable Management (Union, 200 employees)
August 2006 - February 2008 - Last Name Used: Houser
Temple-Inland Inc. Minden, LA
Manufacturing - Corrugated Box Plant
Reported to the HR Director and Plant Manager
. Managed Human Resources, retention programs, policies, and procedures
. Co-developed an Employee Loyalty Program
. Project Management with Operations and Plant Manager
. Coordinated Customer Service department schedules and worked CS relief
. Assisted on-site HR Director in Selection Process and Orientation
. Administered first aid to employees, managed drug screenings and
physicals
. Reduced aged accounts receivable by 82% during the first year
. Software programs utilized: MS Office, JD Edwards
*Job Ended in layoff due to downsizing by Corporate Office - Now
International Paper
Life Insurance Agent and Prearranged Funeral Insurance Agent
August 2004 - August 2006 -
Last Name Used: Houser
Kilpatrick Life Insurance Co. and AIG Shreveport, LA
Reported to Sales Managers
. Licensed in Louisiana and Arkansas to sell Life and Health Insurance
. Account Management, cold-called sales technique, obtained references
. Sold prearranged funerals and life insurance to individuals
(Kilpatrick Life) and health insurance programs (AIG) to employers
. Provided conflict resolution, counseled with customers and employees
. Superior communication skills
*Resigned due to instability of pay/nature of industry
Student Intern
May 2004 - July 2004 - Last Name Used: Houser
International Community Renewal Shreveport, LA
Reported to Volunteer/Internship Manager and Professor at Louisiana Tech
University
. Master's degree requirement of Internship in Industrial/Organizational
Psychology
. Analyzed old Employee Handbook, edited, revised to reflect changes in
Federal/State laws/regulations
. Data analysis, coordinated projects and handbook changes
. Developed policies and procedures for reference to coincide with the
Employee Handbook.
*Completed Internship Program at Louisiana Tech University
Human Resources Generalist/Manager (Union, 200 employees)
December 1993 - April 2004 - Last Names Used: Pope, then Houser
Clement Industries, Inc. Minden, LA
Reported to Vice President
. Safety Manager 8 years, member National Safety Council & Clement
Safety Board
. Managed conflict resolution, accident investigation, ensured OSHA
Compliance
. Developed, implemented, managed HR policies and updated employee
handbook
. Followed all changes in Federal, State, and local employment laws and
regulations
. Selection Process, managed benefits, employee orientation, and Safety
Training
. Software programs: MS Office, DOS, Made2Manage, AutoCAD, and Lotus
SmartSuite
. Assisted Chief Engineer for first 1.5 years: created Spec Sheets,
drawing packages, Technical Library
. Ability to read and understand blueprints
*Resigned Clement to complete Student Internship (full-time) for Master's
degree at Louisiana Tech University
RM2 (Radioman Second Class Petty Officer)
November 1987 - November 1990 Active Duty - United States Navy - Last Names
Used: Hart, then Pope Honorable Discharge
April 1987-November 1987, November 1990 - June 1995 Reserve Duty - U.S.
Navy Reserves - Last Names Used: Pope, then Houser
. Secured Communications
. Auxiliary Security Force (ASF)
. Training Petty Officer, prepared/conducted performance evaluations for
Reserve Unit
. Training Instructor for Department
. Two Meritorious Service Medals, 1 Overseas Service Ribbon, and 1 Armed
Forces Service Medal, Several Letters of Commendation from Base CO
*End of Enlistment 06/1995 Honorable Discharge
Education - Last Name Used: Houser
. Pursued Master's Degree in Industrial/Organizational Psychology - 27
credit hours earned
. Bachelors Degree - Business Admin.: HR Louisiana Tech University -
March 2003
I also took Psychology, Management, and Counseling classes.
. Associates Degree - Humanities - Louisiana Tech University - December
2001
Certifications
1. Interview Right Selection Process - November 2003 - Louisiana Tech
University
2. Quality E.D.G.E. Leadership Program 2003
Awarded by the South Webster
Chamber of Commerce in Minden, Louisiana
3. D.O.T. Hazardous Waste Manifest Certification and Security Training
Completed at Omega Refining, LLC