Management Team Leader Document Control Computer Science
Resume:
Records Management & Administrative Professional
o Disciplined records management and administrative professional with more
than nine years of experience in corporate records management, customer
services, and administrative work
o Skilled at collecting, managing, and organizing records according to
industry best practices to ensure strict adherence to company policies,
procedures, to ensure accuracy and ensuring completeness in documentation
o Problem solver with exceptional interpersonal, organizational, and time
management skills
o Experienced in various Document Control and Records management systems.
o Problem solver with exceptional interpersonal, organizational, and time
management skills
o Able to perform administrative functions as necessary including answering
phones and effectively interacting with clients, listening to issues,
and assisting with concerns
o Feature high-level proficiency with computer software including Microsoft
Office Suite, primarily Word, Excel, and PowerPoint, and SharePoint
Areas of Strength
Self-motivated Time Management Records Systems
Experience Team Leader Client Relationships Solid leadership skills
Advanced Oral & Written Organizational skills
Communication with all Strong sense of Decision maker
levels of management integrity Analytical problem
staff solver
PROFESSIONAL EXPERIENCE
EXXON
Records Management 12/2013-present
Contract position
Advantage resources/yokogawa
document control specialist 8/2013-8/2013
three week contract
< Stored, managed and tracked company documents
< Scanned, imaged, organized and maintained all company files and
documents
< Utilized SharePoint to store and organize documents
< Logged, maintained, and filed controlled documents, both hard copies
and electronic
< Retrieved all documents as requested in a timely manner by locating,
preparing and delivering documents
< Kept and maintained an active log of all requests and distributions of
documents
Houston city personnel
Chamberlain Hrdlicka (contract) 8/2012-5/2013
Records Management
< Internally and externally serviced customers by maintaining their
inventory through performing record center tasks including retrievals,
incoming, destructions, internal moves, permanent withdrawals and any
special projects requested
< Developed, implemented and coordinated ongoing records management
program
< Maintained the files library
< Duplicated and distributed documents, and third-party documents
< Located, prepared and delivered documents, as requested
< Updated document logs and procedures as required
< Controlled and monitored access to Document Control area and storage
units
< Logged, maintained, and filed third party documents
< Performed other administrative duties
Invesco 10/2004 -
8/2012
Records Management, Team Leader
< Communicated effectively with multiple departments to locate client
and company files, by synchronizing with vendors and all staff for
timely pick up and disposal of documents
< Established strong relationships to gain support and effectively
achieve results
< Used SharePoint to manage document-related processes with work flows
of the company
< Entrusted to manage office request in the team leads absence. Provided
timely, courteous and knowledgeable response to information requests;
screened and transferred calls
< Have been complimented for my excellent work in areas including work
volume, accuracy and quality by completing a check point review of all
documents prior to scanning them into system
< Provided uniform access to information on a company wide basis and
electronically
< Served as the Team Leader for the records management group, overseeing
employees
< Provided all other administrative support e-mailing, creating dept.
memorandums, delivering of mail, answering phone calls and inquiries
< Developed and updated records retention, retrieval and disposition
procedures.
< Developed training and education for all employees regarding each
person's responsibilities under the Records Management Program to
improve retrieval capabilities for records
< Served as liaison between Records Management Governance Committee and
all company Record Management Program activities
< Monitored and evaluated all retention, transfers, disposal, and other
disposition of records under the Records Management Program
< Evaluated records retention, retrieval and disposition compliance and
makes recommendations for corrective steps to bring practices into
compliance
< Reviewed and makes recommendations for updates to Records Retention
Schedule
< Consulted with the Legal Department in connection with the management
of Litigation Readiness Plan with a particular emphasis on Legal Holds
< Conducted company-wide records audits
< Developed and implemented communication plans, training and education
modules to increase awareness of the Record Management Program
throughout the organization
< Researched new opportunities for increased computer technology in
connection with the Records Management Program.
Performed all other administrative duties as needed
resource staffing/Invesco 10/2002-10/2004
Records Management
< Communicated effectively with multiple departments to locate client
and company files, by synchronizing with vendors and all staff for
timely pick up and disposal of documents
< Established strong relationships to gain support and effectively
achieve results
< Ability to learn and master new concepts; positive work ethic; and
commitment to providing unsurpassed service.
< Provided all other administrative support e-mailing, creating dept.
memorandums, delivering of mail, answering phone calls and inquiries
< Ability to learn and master new concepts; positive work ethic; and
commitment to providing unsurpassed service.
eDUCATION
Bachelors of Science Business, Information Systems, University of Phoenix,
Houston, TX
Completed: April 2010
Associates in Computer Science tech., MTI College of Business & Technology,
Houston, TX
Completed: November 2002
Records Management Certification: Houston Community College, Houston, TX
November 2013
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