Project Management

Debra A. Brown, pmp

***** *********** *****, **** **********, MD 20744 (

*****.*.*******@*****.*** 301-***-****

Program Management Leadership

Focus: Directorship of Program Management, or Information Technology or

Finance Systems

I have refined a management art-form through a natural ability to organize

and crystallize the vision - by pointing the direction, influencing

multiple stakeholders, rallying the team and building consensus, and by

sounding the trumpet on team accomplishment to gain commitment and to

maintain momentum. - Debra A. Brown

Award-winning professional with distinguished career in executing

enterprise-level initiatives. Noted for delivering project and program

results on-budget and on-schedule. Lend program management expertise and

leadership dexterity steering cross-functional teams through hard change,

challenge and delivery initiatives. Align closely with business executives

to innovate technology, systems and process results that shape

organizational standards and meet business requirements for corporate-wide

Information Technology (IT) integration and software development

methodology (SDM) standards, organizational cohesion and team performance.

Track Record of management Performance Results:

Company Result

AT&T Government Executed Project Management Office (PMO) best

Solutions (AGS) practices for a customer contract. Championing

Cloud Computing Business Development Technology.

Led PM area of a billion dollar request for proposal

(RFP). Garnered an AGS Spot Award 2013, 2012 and

awarded the Federal Achiever Club award for

outstanding contributions in 2012.

Sprint Nextel Centralized the IT PMO and overcame entrenched

Communications issues hampering schedule, and costs by creating a

highly competent and productive team. Improved 24X7

IT Operations Support Services (OSS) Production.

XO Communications Pioneered the IT PMO from the ground up, built staff

and SDM processes. Exceeded performance goals by

100% while directing a technical team of over 50

members. Reduced project risks 90% after introducing

IT project management best practices while leading

the successful execution of a $28 million Systems

Integration program.

Former MCI WorldCom Achieved significant annual cost savings

Telecommunications contributing to increased revenue stream by $50

Company million for Marketing Roadmap project commitments.

MANAGEMENT PERFORMANCE HISTORY

AT&T Government Solutions - Oakton, VA 2008 to Present

Senior Program Manager - Active Top Secret Clearance

Direct PMO IT Cloud Practice. Manage the implementation and deployment

of strategic technology programs and new business development

opportunities for secure cloud computing commercial offerings. Manage

a team of project managers, engineers and architects to deliver cutting-

edge cloud computing, and other technology solutions. Manage budget,

forecast and resource management staffing plans. Evaluate third-party

vendor cloud solutions through request for quote (RFQ) and proof of

concept (POC) testing. Manage oversight for the front door portfolio,

liaison between PMO, IT and key cross-functional partners and escalation

point to resolve issues for service delivery. Proactively identify

potential partnerships and new revenue opportunities. Develop and

champion alliances with product management and technical stakeholders to

ensure successful coordination and completion of technology plans.

Facilitate prioritization of large and small scale projects, manage risk

management and performance reviews, support Software Development

Lifecycle (SDLC) to include user acceptance testing (UAT) for operational

readiness, release management, and production implementation. Execute

monthly reporting.

Direct Web Services Program for multi-million dollar firm fix price

contract. Managed a staff of project managers, web developers, systems

engineers, and information security specialist to deliver system

solutions and web development for customer domestic and international

initiatives. Implemented PMO best practice processes, tools and

templates for the customer to enhance development efforts. Managed

customer relationships, financial reporting, developed service level

agreements (SLAs) between Web Services and clients and pursued business

development opportunities. Advise executive management on status of

enterprise-level IT operations.

Science Application International Corporation (SAIC) - Washington, DC

2007 to 2008

Systems Engineering and Information Technology (IT) Consulting Services -

Active Secret Clearance

Managed project managers and engineering teams and successfully

implemented mission critical technology and engineering plans for a large

client. Managed and steered IT system engineering projects via SDLC.

Managed project scope, schedule, resource and cost allocation for

multiple initiatives. Conducted risk management analysis and reviews and

issue resolution support. Directed successful software upgrades, data

migrations, data replication architecture solutions, and disaster

recovery plans. Managed client interface, contract management

requirements, portfolio management, IT forecasts/budgets, and provided

executive status reports of technology plans.

Sprint Nextel Communications - Herndon, Virginia

2004 to 2006

Senior Manager Enterprise Services & Operations Services Support & IT PMO

Improved IT OSS Production and Centralized the IT PMO function after

being recruited to energize a demoralized staff burdened with an enormous

volume of IT work. Resuscitated the team to be capable of supporting the

pent-up demand of marketing roadmap projects. Instituted IT best

practices and PM methodology.

Directed team of over 25 direct reports, 25 matrix resources and

contractors throughout SDLC. Managed large-scale projects budgeted

between $50K and $100M. Implemented product roll-out enhancements and

promos for 500 revenue-enabling applications supporting wireless

customers. Executed Customer Relationship Management (CRM), Enterprise

Resource Planning (ERP) and off-the-shelf upgrades.

Appointed by high-level executives to serve on the Nextel/Sprint IT

merger team. Managed strategic and tactical merger plans. Developed an IT

Merger Command Center and successfully implemented multiple flawless

deployments.

Team Competence & Production Enhancement Project Acceleration IT

Merger Integration

. Overcame monumental pre-existing issues that impacted schedule,

cost and resources to build highly competent and productive team.

As "conductor of the orchestra," cued in appropriate resources at

the right time to ensure a performance in unison.

- Galvanized support of key business stakeholders and IT executive

managers to bridge gap between business expectations and the lack

of resources and funding to support critical IT initiatives.

- Boosted team performance, morale and employee retention (to over

99% stability in churn) by coaching senior team members and

mentoring junior team members, by introducing IT project management

best practices and repeatable change management, release management

and configuration management process.

- Developed framework for future success by supporting career

development, training goals, and by developing annual performance

appraisal plans for staff consisting of project managers, business

analysts, technical experts, contractors, matrix resources and

other subject matter experts (SMEs).

. Slashed expected time frame almost in half to deliver corporate-

wide development of IT infrastructure and resource plans for Spin-

off Company. Aggressively implemented and supported 100 complex

projects (valued in excess of $50 million) to accelerate completion

from planning to delivery in just four months.

- Minimized impact on project deliverables by developing highly

effective risk management plans. Followed IT PM best practices and

adhered to continuous executive reporting and closure of project

risks.

- Lobbied executive management for an increased budget to hire staff

and augment staff requirements with matrix internal resources and

external contractors.

. Successfully executed $100 million Phase I systems integration

merger between Nextel and Sprint after being appointed by executive

managers to serve on Nextel/Sprint IT merger team.

- Built IT PMO function to expedite all phases of initiative:

including budget orders, SDLC phases, technical reviews and

resource capacity. Developed capability development plan for PMO

organization.

- Championed and developed an IT merger risk management process.

Hand-picked the right senior executives capable of quickly

escalating issues and addressing problems associated with the

merger. Provided deft management across the matrix and multiple

layers of the cross-functional team.

. Doubled effectiveness of team communication channels and executive

project reporting after managing business relationships as liaison

between project sponsor, core team stakeholders and executive

management. Effectively managed project prioritization, overall

project governance and management issue escalations.

- Aligned IT requirements and budget/project status through

collaboration with business stakeholders.

. Directed large-scale programs (including a $50 million project)

throughout SDLC into production on-time and on-budget for IT

software and hardware upgrades for CRM, ERP systems and Web

Development. Instituted PMO processes, tools and templates for

successful deployment of programs and initiatives.

. Slashed overall department expenses by 30% after conducting deft

financial assessments of project benefits and costs as well as

securing budget and funding commitments as needed.

. Achieved 25% reduction in vendor contract issues by providing adept

contract vendor oversight. Managed and supported purchase

requisitions and statement of work for vendor solutions.

XO Communications - Reston, Virginia 2000 to 2004

Full-service provider of communications services for small & growing

businesses, larger enterprises and carriers. One of the only national,

local end-to-end broadband communications companies in U.S.

Senior Manager - IT Program Management Office

Pioneered the IT PMO function from the ground up, built staff and PM SDLC

methodology. Selected by CIO to chair IT PMO Systems Integration Advisory

Team and execute the $28 million large-scale program.

Recruited into role by senior executive management to contribute to rapid-

growth organization. Directed numerous initiatives within the IT PMO.

Developed robust IT deployment programs to successfully delivery new and

enhanced product offerings. Managed the execution of over $15 million in

multiple Internet application initiatives.

. Achieved significant 90% reduction in project risks after

introducing IT project management best practices while leading the

successful execution of $28 million program to include web and

portal development.

. Exceeded annual performance goals by 50% while leading direct

reports and matrix managed teams of over 50 professionals (included

project managers, analysts, architects, developers, DBAs and

operations SMEs).

- Recognized with numerous awards including two "Star Performance

Leadership" awards, two "Star Performance and Teamwork" awards and

a "Marketing Certificate of Achievement Award."

Telcordia Technologies Inc. - Piscataway, New Jersey 1999 to 2000

Developer of telecommunications, networking and system utilities

software, and professional services including, computer systems

integration, consulting and training.

Management Consultant

Challenged to optimize clients' networks and improve systems

infrastructure. Delivered client present method operation (PMO) and

future method operation (FMO) recommendations leading to cost savings.

Provided trusted advisory client support and project management

consultation to domestic and international technology organizations.

. Identified $10 million in cost savings over a five year period for

client network and OSS area.

- Developed client business plans and implemented methods and

procedures to optimize network and improve systems infrastructure.

. Assisted company in winning new contract worth $150 million by

supporting contract proposal development, RFP responses, and work

plan for both domestic and international engagements.

MCI Worldcom Telecommunications Company (Verizon Communications) - McLean,

Virginia 1988 to 1999

Senior Project Manager Product Development Manager Financial Analyst

& Staff Accountant

Achieved Fast Track promotions through a series of increasingly

responsible positions that leveraged innate abilities in direct team

management and problem resolution.

. Increased revenue stream by $50 million for Marketing Roadmap

project commitments.

. Implemented Centrix-like product offering, managed engineering

pilot and tracked $5 million budget plans.

. Saved over $2 million in annual costs by providing comprehensive

financial expertise for project business cases, P&L monitoring,

forecasts and budgets for 30 marketing departments.

. Managed IT, Engineering, Marketing and Regulatory Sponsored

initiatives, requiring cutting-edge technology solutions through

collaborative team partnerships. Managed project progress, resource

allocation, risk management, executive reporting and timely

delivery of project on budget and on schedule.

. Spearheaded $20 million tax saving project requiring decommission

of 60 sites nationwide and project management liaison and

collaboration between Accounting, Engineering, IT and Operations.

. Earned distinction as a recipient of nine performance awards within

a four-year time frame.

EARLY CAREER EXPERIENCE (AMERICAN EXPRESS COMPANY) - New York, New York

1984 to 1987

Financial Management Program diversified management and financial

experience for two years at American Express in Marketing, Accounting,

Treasury and Banking. Financial Analyst (Metropolitan Transit Authority-

New York).

EDUCATION

Master of Social Science, Howard University, Washington, D.C. Major:

Management

Bachelor of Business Administration, BBA, Howard University, Washington,

D.C. Major: Finance

PROFESSIONAL DEVELOPMENT

Certified Project Management Professional (PMP)

Certified Information Technology Infrastructure Library (ITIL) version 3

Masters Certificate in Project Management, George Washington University,

Washington, D.C.

Project Management Institute (PMI), Member

Contact this candidate