AMY CHUTE

***** ********* **., *****, ** ***** C: 207-***-**** acchap@r.postjobfree.com

PROFESSIONAL SUMMARY

Proven professional with a unique blend of Information Technology (IT) and Human Resources (HR) experience. Dynamic and

flexible change agent has remained adaptable as business needs change.

• Highly-effective telecommuting Business Analyst effective at developing and implementing operational processes and

systems. Quickly grasps business priorities to identify optimal personnel and IT solutions.

• Results-oriented HR manager with broad experience in all areas of HR, including policy development, benefits and

occupational health.

WORK HISTORY

IT Business Analyst, 10/2011 to 08/2013

Cianbro Corporation – Pittsfield, ME

In support of the organization’s acquisition of a new subsidiary transitioned to the implementation team. The acquisition of

STARCON, with corporate offices in Illinois and job sites across the nation, provided the opportunity for a telecommuting work

arrangement. During this time I relocated to Kentucky with my family. Led the conversion to Cianbroʹs enterprise platform for

HR and payroll.

• Worked with executive and senior leaders to create and maintain operating plans to achieve the strategic vision and

operating platforms that define people, process, tools and technology.

• Partnered with business and technology experts to elicit, analyze, translate and document business requirements into

technical requirements.

• Collaborated with internal stakeholders to understand and logically document current and future processes.

• Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process

descriptions, use cases, scenarios, business analysis, and task and workflow analysis.

• Analyzed, documented and tested program development, logic, process flows and specifications.

• Partnered with business teams to conduct user acceptance testing.

• Documented user manuals to describe application setup and operating procedures.

• Collaborated with architecture and solution delivery teams to ensure applications have long-term value.

• Critically evaluated information gathered from multiple sources, reconciled conflicts, abstracted up from low-level

information to a general understanding, and worked with customers to uncover unmet business needs.

• Provided subject matter expertise, support and guidance.

• Coordinated with project managers to ensure that projects are delivered on time and within budget.

HR Program Admin. Manager, 01/2010 to 09/2011

Asst. HR Manager, 10/2002 to 12/2009

Cianbro Corporation – Pittsfield, ME

First as assistant manager and later promoted program administration manager, responsible for nearly every facet of corporate HR

for one of the East Coast's largest industrial contractors servicing 2,200 team members in 40 different locations within a strong

culture of safety and employee ownership.

• Leading supervisors (4) and staff (10), fostered a welcoming and respectful work environment providing regular coaching,

feedback; recognizing the contribution of individual members of the team daily. Supported flexible work schedules and

telecommuting work arrangements.

• With a unique blend of IT and HR experience, led the selection and implementation of several software packages, upgrades

to the enterprise solution, full transition to electronic employee records, and work flow for all HR processes.

• Managed a cutting edge corporate benefit package from requests for proposal to vendor selection, plan design, and pricing

as well as claim and annual reviews. Developed and deployed one-on-one benefits open enrollment and education program.

• Directed corporate policy and procedure in compliance with state and federal law and in concert with organizational values.

Experienced with Federal contract requirements and many agencies such as EEO, NLRB, OFCCP, DOL, and USCIS.

• Conducted investigations, partnering with local and regional teams, into employee complaints and disputes making

recommendations concerning outcomes to obtain buy-in and support for the best possible resolution.

• Implemented documentation standards for complaints, investigations and outcomes.

• Authored responses to and appeared before state and federal agencies for complaints of discrimination and harassment.

• Managed the publication of all HR related collaterals and communication campaigns employing all media vehicles

available; print, intranet, self-serve, digital signage, and mass notification systems.

• Administered wellness and occupational health programs in an organization with a strong health and safety culture.

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HR/OD/Payroll Programmer Analyst, 02/2000 to 09/2002

Cianbro Corporation – Pittsfield, ME

Successfully automated and streamlined several office procedures, efficiently handling many projects in-house that had been

previously sent to outside vendors. Provided technical system and daily support to Human Resources, Payroll, Safety, and

Organizational Development departments. Worked closely with each department to develop new and review existing procedures

utilizing the enterprise system using an Oracle database, Microsoft Access, and Crystal Reports.

• Developed a New Hire database to automate mandated filing of newly hired employees with the government.

• Implemented and administered a digital imaging system to store electronic images for Accounts Payable and Receivable

invoices, employee records, site project files, and safety documents.

• Created a series of reports for employee verification provided by Human Resources upon request for financial and

government institutions.

• Rewrote the electronic filing of benefits data to the health care provider.

• Developed a performance management system with Organizational Development to be used company wide.

• Administered wellness and occupational health programs in an organization with a strong health and safety culture.

Programmer/Analyst, 12/1996 to 01/2000

Johnny's Selected Seeds – Albion, ME

Successfully automated several office procedures, improving overall productivity and the quality of service to customers.

Developed a database for Quality Assurance personnel to aid in the scheduling of product testing previously managed by manual

calendars and notes. Corrected inaccuracies in accounting and sales data pursuant to a complete accounting conversion from Real

World to Great Plains Dynamics. Reformatted order pick tickets from an expensive preprinted form to an individually generated

laser form printed on the fly using plain paper. Coordinated the posting of the printed catalog on the Internet.

EDUCATION

Fails Management Institute, 2006

Executive Leadership Institute Colorado Springs, CO

Bachelor of Science: Business Management, partially completed

Champlain College - Burlington, VT

Emphasis in Human Resources and Organizational Development.

PROFESSIONAL AWARDS / AFFILIATIONS

Community Health and Counseling Services Bangor, ME

Board of Directors, Oct 2007 to Sep 2012

American Association of Retired Persons

Best Employers for Workers over 50, 2011

Wellness Council of America

Platinum Well Workplace Award, 2005

American College of Occupational and Environmental Medicine

Corporate Health Achievement Award, 2004

Wellness Council of America

Gold Well Workplace Award, 2003

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