Customer Service Human Resource
Resume:
Alexander Mark Verona
*** ******* ***** ********* ***, PA 16066
Cellphone: 724-***-**** Email: ********@****.******.***
EDUCATION: Carlow University Pittsburgh, PA
Bachelor of Science in Business Management Graduation: May 2013
Major: Business Management Minor: Human Resource GPA: 3.29
RELEVANT SKILLS:
Independent Basic Accounting HRIS
Problem Solving Auditing Microsoft Office
Customer Service Task Oriented Training
WORK EXPERIENCE:
Carlow University
Human Resource Office Assistant 7/13- PRESENT
• Recruitment/New Hire Onboarding
Screen Resumes
o
Schedule interviews with candidates and internal departments
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Prepare interview packets for candidates
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Prepare new hire orientation folders
o
• Benefits Coordinator during Medical Leave (Approximately 3 months)
Counseled employees about their benefits
o
Scheduled and coordinated employee benefit meetings
o
Maintained benefit records and prepared necessary documents for
o
implementing coverage
Maintained the Human Resource external and internal web pages
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Informed employees about Carlow’s Retirement Plan
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Human Resource Intern 1/13- 5/13
• Updated student and employee information using human resource software
• Audited over $5 million worth of life insurance forms
• Created spreadsheets for updating current filing system
• Assisted Benefit Coordinator with New Hire Packets
Resident Assistant 8/11- 5/12
• Maintained the safety of over 500 students
• Regularly attended meetings on a weekly basis
• Planned events for students
• Fundraised
Quaker Steak and Lube Cranberry
TWP, PA
Busser and Bar back 7/11-6/13
• Bused an average of 700 tables a night
• Helped bartenders serve over 5,000 drinks per night
ACTIVITIES & AWARDS:
Dean’s List Awards: 2010- 2012 Volunteered Wilkinsburgh High School YMAP
Vice President of Student Government: 2010- 2011 Volunteered at Highmark Caring Place: 2009
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