SHEILA G. GREENE
** ********* **, *******, ** ***71
CAREER SUMMARY: Extensive customer service knowledge as well as many
aspects of accounting such as accounts payable,
accounts receivable and purchasing. Dedicated
and hardworking. Attentive to detail and
produces quality work. Enjoys being a team-
player as well as accepting leadership
responsibilities. Experienced with SAP and
AS400 based software.
WORK EXPERIENCE:
Account Manager/Customer Clearon Corp, South Charleston, WV
Service Lead/Raw Material Inventory March 2000 to Present
Specialist
. Handle all aspects of customer service for
domestic and export customers, including
orders, shipments, deliveries, complaints, etc.
. Communicate directly with customers
. Problem solve when issues arise
. Provide support to the department
. Create and provide Excel based spreadsheets to
customers
. Coordinate and issue rebates to customers
monthly
. Monitor monthly department reports for audit
purposes
Manager, Mike Ligon 304-***-****
Buyer March 1998 to March 2000
. Processed and input purchase orders
. Dealt one-on-one with vendors
. Placed orders with a min-max system
. Confirmed pricing from purchase order to
invoices from vendors
. Performed follow-up for open purchase orders
. Assisted in physical inventory
. Resolved any issues from accounts payable
involving purchase orders
Manager, Mike Ligon 304-***-****
Accounts Payable May 1996 to March 1998
Specialist
. Processed invoices on computerized accounts
payable system with on-line purchase orders
. Printed and distributed checks
. Balanced monthly accounts payable
reconciliation
. Reporting processed on Excel spreadsheets
. Responsible for monthly accrual
. Processed journal entries for A/P and accrual
Manager, Randy Lawson 304-***-****
Sheila G. Greene Page 2
Senior Accounts United Parcel Service, South Charleston, WV
Payable Associate August 1989 to September 1995
. Matched invoices with purchase orders and other
supporting documentation for payment
. Coded invoices to proper department and expense
classification for use in departmental cost
reports
. Keyed invoices ready for payment into
computerized accounts payable system
. Printed and distributed checks daily
. Audited invoices and prepared management report
showing discrepancies between purchase orders
and invoices missing documentation, missed
discounts, etc.
. Operated 10-key calculator
. Performed data entry
Supervisor, Tina Bailes 304-***-****
COD Associate February 1987 to August 1989
. Processed and balanced COD's daily
. Reconciled funds collected from COD deliveries
. Prepared for deposit
Information Services February 1983 to February 1987
Associate
. Processed time cards for payroll reports
. Processed billing records for customer
invoicing
. Performed data entry
EDUCATION: WV State Community & Technical College, Institute, WV
Associates Degree in Accounting
December 2007
Garnet Career Center
Business Education
October 1995 - May 1996
Charleston, WV. 304-***-****
Carver Career Center
Rand, WV.
Certificate - Data Processing
HONORS AND EXTRA-
CURRICULAR ACTIVITIES: UPS Grant Committee 1994-95
SKILLS Experienced in typing, Microsoft Word, Power Point, and Excel.
Proficient in 10-key calculator operation, data
entry and computer skills. Extensive experience
in JD Edwards computer software, AS400 based
software and SAP.