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Collections / Customer Service

New York City, New York, United States
November 23, 2018

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Jessie Salas

**-** **** ******

Elmhurst, New York 11373

929-***-**** (


Results-oriented Credit and Collections professional seeking

employment in a dynamic environment. Bilingual Speaking Agent



Credit and Collections Assistant Manager - April 2004 to September

Atkinson Baker and Clark New York, NY 2013

Responsible for team to meet expected set monthly goals on extremely

delinquent accounts . Successfully and consistently met set goals .

Researched and located debtors using Credit Reports and other search


Consistently arranged settlements and or payment plans with debtors


Worked directly with some clients to obtain permission to settle


Intuitive Research Specialist

Credit and Collections of High / Mid Balance January 1998- March

Accounts 2004

E E & C Financial Services Newark, NJ

Highly skilled at monitoring delinquent accounts .

Called and mailed debtors of past and delinquent balances

Managed and controlled all of the delinquent accounts

Skilled Negotiator

Intuitive Research Specialist

Consistently met set goals and successfully met quotas for monthly


Credit and Collection Representative- Plaza & June 1994 - January

Associates New York, NY 1998

Responsible for maintaining past due accounts current

Maintained accounts current by arranging payment plans or settlements

Handled high volume of accounts via phone contacts

Consistently met set goals for monthly commission

* Highly skilled Skip tracer

Accounts Receivables Representative Metropolitan Retail Recoveries

August 1985-

Bronx, NY

June 1994

Trained in collections

Customer Service

Trained in Skip Tracing


Stony Brooke University Master in Science

foundation in Math

Graduated top 5% of class

President of Math Society

Baruch College BA Accounting G.P.A 3.90


References available upon request.

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