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Customer Service Representative

Location:
Germantown, TN
Posted:
February 02, 2014

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Resume:

Louis B. Harris

** ******** ** *******, ** *****

901-***-****

accgtd@r.postjobfree.com

Objective

To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people.

Employment

Pinnacle Airlines: Inventory and Part Clerk (August 2012-Present)

Purchases and issues spare parts for commercial airplanes.

Contacts vendors by email and telephone to order parts.

Compares invoices with requisitions to verify quality and quantity of

merchandise received. Stores purchased parts and maintain records of parts

received and issued.

Pinnacle Airlines : Commissary Agent (September 2011-August 2012)

Responsible for stocking and replenishing items needed on aircraft during

flight.

Perform daily ground equipment safety checks on commissary vehicles.

Complete daily reports and maintain accurate inventory.

Pinnacle Airlines: Customer Service Representative (May 2010- September

2011)

Provided excellent customer service internal and external to ensure success

of company.

Assisted and verified passengers flight tickets for boarding aircraft.

Announced flight information, using public-address system pertaining to

late and canceled flights.

Performed safety check of aircraft and compliance of passengers before

departure.

Pinnacle Airlines: Ground Service Agent (April 2002-May 2010)

Responsible for efficient customer service while safeguarding and handling

cargo.

Operated motorized equipment such as belt loaders, air start units, lift

trucks, tugs, bag carts and de-icing units.

Cleaned and serviced the aircraft lavatory.

Perform the duties including stocking aircraft with items necessary for

flight.

Completed and entered paperwork and forms connected with work assignments

pertaining to procedures and tasks.

Methodist South Hospital: Environmental Service (July 2002- March 2003)

Maintained medical institution within federal, state, and local health

codes and regulations. Responsible for the appearance and sanitation of

all areas in a hospital and disinfecting rooms.

Take daily inventory as well as inspect equipment for any repairs or

replacements.

Supplied and stock facility with necessary items such as clean linens and

gowns.

References

Furnish upon request



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