Customer Service Representative

Address: *** ****** ***** ******-

Apartment *A

Jamaica Plain, MA 02130

Mobile: 857-***-****

Email: accgqe@r.postjobfree.com

KATHLEEN LEONOR

CAREER OBJECTIVE

I am a highly accomplished professional seeking to transfer solid

background in sales and customer service, to an administrative support

position in a well organized company. I offer outstanding team leadership,

and conflict resolution skills. I am exceptionally organized and

disciplined; possess well-developed interpersonal skills and the ability to

motivate and direct others in a supportive, cooperative team environment.

. 5 Years of building superior customer relationships in servicing

customers in person and by telephone

. Create and maintain healthy professional relationships with

individuals at all organizational levels.

. Microsoft Windows (XP/2000/Windows 7) Applications (Word, Acess,

Excel, Visio and PowerPoint)

. Knowledgeable in Accounts Payable and Accounts Receivable

. Team Training & Mentoring

. Proven Ability to work independently, learn quickly and advance in any

job situation.

. Fluent in Spanish

CAREER OBJECTIVE

All Checks Cashed Boston, MA

Sep. 2012- Present

Cashier/Customer Service Representative at a check cashing company.

. Professional cashiers teller who maintains direct contact with

clients, regarding cash and checking services. Balance cash drawers,

transfer funds, and accept utilities bill payments. Examine checks for

endorsements. Performs data entry services regarding clients' accounts

and transactions.

Mad Rag & 10 Spot Fashion Clothing Store Boston, MA

Nov. 2011- Sept. 2012

Cashier/Customer Service Representative at a clothing retail Store

. Acted as customer service and sales representative. Smiled and engaged

every guest, upon entering the store. Operated cash register and

verify purchase price. Identified and located UPC codes on items, and

correctly scanned codes. Processed all forms of payments accepted by

the store, including cash, and credit cards. Replenished shelf, bin or

pegged area with stock and transported merchandise by hand. This also

included picking up loose pieces of merchandise from the floor.

Save-A-Lot Supermarket Boston, MA

Sept. 2007- Nov. 2011

Lead Cashier/Customer Service Representative for an independent chain

supermarket

. Responsible for customer care, accounts payable and receivable, while

maintaining a friendly environment for all customers and guest.

Greeted customers entering establishment. Answered customer's question

and provided information on service/policies. Counted money in cash

drawers at the beginning of shifts to ensure amounts are correct and

that there is adequate change. Established and identified price of

items, using cash registers. Received payments by cash, credit cards,

or automatic debits. Issued receipts, credits or change due to

customers, Maintain a clean and orderly checkout/cashier area.

EDUCATION

Cambridge College

Boston, MA Aug.2013- Present

. Bachelor's in Business Management (Expected to Graduate August 2014)

Roxbury Community College Boston, MA

Sept. 2010- May 2013

. Associates in Liberal Arts

REFERENCE FURNESHED UPON REQUEST

Contact this candidate