Cheyenne Prestil

*** *** ******

Menasha, WI ****2

accgif@r.postjobfree.com

920-***-****

Ambitious team member seeking employment where I can integrate a positive attitude and great work

ethic into a collaborated effort. I am highly motivated and self sufficient. I am a reliable worker with the

ability to quickly learn new concepts and skills while always working in a timely manner.

WORK EXPERIENCE

Director of Customer Care- La-Z-boy Furniture Galleries, Appleton/ Green Bay WI, 04/2013-

present

• Perform accounting duties such as balancing all daily and monthly payments and financing

accounts

• Oversee all customer service within both stores and follow through the entire process to ensure all

customers are satisfied and the issue is resolved

• Obtain credits for damaged or defective merchandise, delivery credits, or discounts

• Responsible for all returns, exchanges, refunds, and financing for both locations

• Train new receptionists and assist with computer training for sales associates

• Inspect and receive new merchandise for the store and customers

• Assist with advertising and marketing for both locations

• Ensure customer satisfaction in a timely manner by resolving all service issues with product

damage or defects, taking customer complaints, and resolving pricing and sales issues

• Run reports to track monthly sales, traffic counts, advertising statistics, invoices, and many other

reports for both locations

• Responsible for making the monthly schedule for employees

Sales Representative, Receptionist- La-Z-boy Furniture Galleries, Appleton WI, 01/2012 – 04/2013

• Continuously expand and update product knowledge

• Assist customers to create the highest level of customer satisfaction possible

• Work in a team oriented environment to achieve the store goals and create satisfied consumers for

life

• Clerical duties such as order entry, taking payments, answering the phone and directing calls,

scheduling deliveries, and entering financed orders.

Certified Nursing Assistant – Vallhaven Care Center, Neenah WI, 07/2011 – 07/2012

• Assist elderly and disabled residents with all activities of daily living while maintaining the

resident’s independency.

• Record vital signs, input and output, coding of residents daily abilities, and mood and behavior

while maintaining privacy of any medical information.

• Exercise preventative measures to ensure resident comfort and safety

• Thoroughly complete care procedures with compassion and a positive attitude in a timely manner

• Proficiently report to and work under the supervision of a Registered Nurse or Licensed Practical

Nurse

EDUCATION

Menasha High School, Menasha WI

• Cumulative GPA-3.4

• Advanced placement English/composition course with passing test score

• Advanced Placement Biology course with passing test score

• Honor roll all four years

University of Wisconsin Oshkosh, Oshkosh WI

• Spanish -earned 18 total credits

• Cumulative GPA- 3.5

Fox Valley Technical College, Appleton WI

• Nursing Assistant program

• Cumulative GPA -4.0

SKILLS

• Accurately type 60 words per minute

• Proficient in operating computers and office machinery (fax/scanner/printer, multiple line phone

systems, credit card/financing machine)

• MS Word

• MS Excel

• MS PowerPoint

• Adobe Social

• Partially fluent in the Spanish language (written and oral)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate