Customer Service Manager

Jodi Gallagher

Monroe, WI

**********@*****.*** - 608-***-**** or 608-***-****

WORK EXPERIENCE

Cheese Packager

Wisconsin Cheese Group - Monroe, WI

Responsibilities

Package cheese and assemble cheese in packaging so that it can be shipped. Work on a assembly line

inputting cheese in and looking for discrepancies.

Accomplishments

I started with QPS EMPLOYMENT SERVICES and after three months, I was hired on full time. In addition, I

have been being trained to be the quality control department.

Currently make $9.00 Hour

Skills Used

I am a very hard working person with strong work ethics.I enjoy working and looking to better myself with better

pay and opportunities

Assistant Finance Manager

Ruda Chevrolet Toyota - Monroe, WI - July 2012 to January 2013

Responsibilities

Obtained information from customers regarding their credit information in order for them to be considered for

financing for a loan. Contacted banks regarding titles and lien releases. Sent out thank you letters to customers

who purchased vehicles from the dealership.

Accomplishments

I was very personable and friendly with the customers. Always went above and beyond in any job I have had

Skills Used

Time management, working with difficult people.

Office Manager

Mobile Home Stuff Store - Brodhead, WI - July 2007 to February 2012

Responsibilities

Scheduled Service Technicians for their daily workload. Contacted customers who were having work done in

their home as to if they were satisfied with the Work performed. Maintained customer service when customers

would be in the store. Maintained payroll timesheets, ordered supplies and products needed. Maintained

warehouse cleanliness and stock.

Accomplishments

Many people thought I was the owner of the store because I was very good at my job.

Skills Used

Personable, dependable, organized, energetic, hardworking.

PAYMENT CENTER CLERK

TDS OF MONROE - October 2004 to February 2007

PROCESSED CUSTOMER TELEPHONE PAYMENTS VIA THE TDS COMPUTER SYSTEM, BUNDLING,

DISPOSING, OF OLD TELEPHONE RECORDS. RAN MAIL OPENING MACHINE TO KEEP THE PAYMENT

CENTER CLERKS WORKING BY PROVIDING THEM THEIR WORK. WORKED WITH THE MONROE

POST OFFICE TO OBTAIN MAIL FOR THE NEXT BUSINESS DAYS WORK SCHEDULE, HANDED OFF

DEPOSITS TO THE BONDED COURIER AT THE END OF THE BUSINESS DAY. AT THE END OF

FEBRUARY, 2007 - TDS RESTRUCTURED THEIR BUSINESS AND THE PAYMENT CENTER OPERATION

WAS ELIMINATED.

ORDER PROCESSING ASST

TDS METROCOM OF MADISON - October 2002 to October 2004

ASSISTED OTHER ASSISTANTS BY HANDING OUT DAILY FAXES, MADE COPIES, HANDLED

INCOMING EMAIL MAILBOX TO ASSIGN 30 TEAM MEMBERS OF THE COMMERCIAL SIDE OF TDS

PHONE SERVICE THEIR WORK FOR THE DAY. ARRANGED, ORGANIZED THE FILING SYSTEM THAT

WAS MOVED FROM THE ORIGINAL LOCATION TO THE CURRENT LOCATION AT

525 JUNCTION ROAD, MADISON WI. ONCE BEING IN MY POSITION WITH TDS METROCOM FOR OVER

A YEAR, WAS AWARDED THE JOB TRANSFER TO THE MONROE TDS LOCATION.

EDUCATION

DIPLOMA

Juda High School - Juda, WI

1979 to 1983

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