Customer Service Quality Assurance

Iasia Lesniak

*** ***** ***.

Belleville, IL ****0

618-***-****

*************@*****.***

Objective: To optimize my educational experience by utilizing my skills in a

progressive health care organization.

Skills

Knowledge of Microsoft Office basic applications

Proficient with 10-key calculator with above average orientation and

attention to detail

Strong customer service, organizational and computer skills

Ability to recognize, analyze, and solve work related problems

Procure necessary equipment and ensure optimal utilization throughout

department

Education

B. S. in Health Management

Lindenwood University Belleville, IL 62226

Graduated: December 2013

Relevant Experience

I have two years internship/volunteer at St. Elizabeth Hospital in the Revenue

Cycle department, Risk Management, Infection Control and currently

volunteering.

Work closely with team members in an integrated project team environment

Assist personnel with creating useful documents and distributing information.

I am proficient in quality assurance and auditing support.

More than three years management experience

Work History

Cook Steakout Inc. Swansea, IL 2003- current

Driver Durham School Services Belleville, IL 2006-2008

Health Aide Addus Healthcare Fairview Heights, IL 2003

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