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Senior Accounting Specialist

Rockville, MD
January 31, 2014

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Gail Taylor

**** *** *** **., *** ***

Silver Spring, MD 20906



An Accounting Professional with over 25 years of experience primarily in the Accounts Receivable

area. I possess the following qualities:

Detail oriented and efficient at multitasking

Possess strong analytical and problem solving skills, with the ability to make well thought out


Excellent written and verbal communication skills.

Resourceful in the research and completion of projects and complex situations.

Key player in accounts receivable software conversions and testing.

Trained and supervised other employers in learning systems and procedures.


ProQuest Government Information Services (formerly LexisNexis Library Research Solutions),

Bethesda, MD.

Business is a highly regarded publisher of online, microform and print media of academic

reference/research services.

Senior Accounts Receivable Specialist ProQuest 1986 – August 2011

Bank Reconciliation

Provided monthly and quarterly reports (A/R, bad debt)

Performed month end closing duties (debit/credit adjustments, write offs, intercompany transfers)

Identified and posteds payments to customers account (credit card, wires, checks)

Processed credit cards and charge backs

Researched and resolved unallocated cash and credits through review of monthly aging reports

Liaison and lead person in researching payments and issues with other divisions

Worked with customers to clear up outstanding balances

Collected outstanding payments via phone, email and mail

Supported Accounting Manager in foreign collections

Processed returns, claims and exchanges

Issued refund request

Entered new order billings

Prepared Manual Invoices

Responsible for processing and issuing all subscription renewals throughout the year. This

includes notices, reminders, gratis subscriptions, invoices and cancellations.

Made all billing adjustments as needed

Prepared monthly sales report to Finance and Sales Team

Processed shipping labels for monthly, quarterly and annual shipments

Entered cash receipts

Reviewed cash batches daily to ensure correct posting to the General Ledger

Assist in audit preparation (researching and pulling all documents as needed)

Researched and resolved all discrepancies with customers, sales force, external and internal


Performed test work for new A/R system implementation and ongoing upgrades and


Trained new Accounts Receivable Accountants on departmental procedures and in use of A/R



Montgomery Blair High School, Silver Spring, MD 1982

University of Maryland, College Park, Accounting Principles I and II 1986


Microsoft Word, Excel, PowerPoint, Quick Books, Publishing Technology Billing/Fulfilment System (VISTA


References Available Upon Request

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