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Customer Service High School

Southaven, MS
January 31, 2014

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Julanis A. Wilson

**** ***** ****** **. 901-***-****

Memphis, TN 38116

Objective: To obtain a position with a major corporation that will allow

me the opportunity to utilize my leadership abilities,

industrial knowledge, computer and customer service skills.

Professional Skills: MS Word, Excel, Internet, Outlook, Word Processor,

Data Entry, Customer Service, RF Scanner, Forklift Operator, Assembly Line

and Leadership, WMS software (JBA/Gold), SAP system

Education: Whitehaven High School Diploma


Southern University Master Barber/Mortician



Technicolor-Memphis, Tennessee 2000-2013


. Supervised and assisted in daily warehouse and shipping/receiving

areas: filled and shipped customer orders, satisfied internal

shipping and receiving requirements, ensured accuracy of shipments,

and inventory, and filled all work orders from production

. Measured and reported the effectiveness of the department activities

. Developed and maintained departmental work instructions for all tasks

. Established and adjusted work procedures to meet warehouse demands

. Trained new employees

. Generated reports

Fleming Food-Memphis, Tennessee

Order Puller 2009-


. Reserved parts for orders

. Pulled, checked, packed, and shipped finished goods by RF Scanner

. Handled bill of lading and packing list

. Printed labels for each order, calculated weights and quantity count

for each shipment

. Expedited customer orders in the warehouse

Ups - Memphis, Tennessee 2002 -



. Moved freight, stock, or other materials to and from storage or

production areas, loading docks, delivery vehicles, or containers, by

hand or using trucks, tractors, or other equipments

. Read work orders or received oral instructions to determined work


. Recorded numbers of units handled or moved, using daily production

sheets or work tickets

. Sorted cargo before loading or unloading

. Maintained equipment storage areas to ensure that inventory is


. Used RF Scanner to log in all freight

Sure Touch Barber Shop 2000-Present

Master Barber

. Cut and trim hair according to clients instructions and/or current


. Clean and sterilize scissors, combs, clippers, and other instruments

. Provide skin care and nail treatments

. Identify and suggest treatment for all hair problems

. Provide face, neck and scalp massages

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