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Customer Service High School

Milton, NY
January 31, 2014

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Stephen Hall


To Whom It May Concern:

The advertisement of the vacant position of Mailroom Clerk grabbed my attention. The idea of being a part of your company fascinated

me because I always wished to utilize my skills by working in some renowned company. I will be greatly thankful to you if you provide

me the opportunity to make the most of my capabilities.

I possess the right qualifications suitable to this position. As being the vital part of Mailroom in my previous company, I would like to

utilize my all skills and practices with more passion and attention to give best output. Apart from my enthusiasm to possess this job, I am

very committed, hardworking and skilled particularly in this field. I have an extensive stamina to receive, send, sort-out and work on mails

according to the requirements. Nevertheless, I have an advanced knowledge of almost all computer functions and attached enhancements.

I have attached my resume as well and will appreciate the opportunity of an interview.


Stephen Hall


October 2012- Present Deluxe Delivery Service

Department of Education Courier

• Sort and distribute mail for 50+ schools

• Drive, pick up and deliver documents, packages and supplies on deadline

• Performed mailroom duties; coordinating of incoming and outgoing mail

• Communicate with mail office through mobile device

• Operate vehicle for mails, supplies, product and supplies

• Maintain delivery records

• Provide basic customer service skills

• Able to left 50lbs

January 2010 –October 2010 U.S Dept. of Commerce, Bureau of Census

Stephen Hall


Crew Leader

• Supervised 15 – 20 enumerators (census takers) and 2 crew leader assistants during field operations.

• Conducted training sessions for 25 – 30 trainees.

• Implemented mandatory training by using classroom instructions, practice interviews, and on-the-job guidance.

• Provided instruction on enumeration procedures and familiarized trainees with reports and forms used to collect data.

• Performed preparatory duties such as checking boundaries and becoming familiar with the areas where employees would


• Assigned duty areas to employees, observed employees in the field, provided on-the-spot assistance and supervision.

• Reviewed and certified daily payroll and progress reports and ensured that work was completed within established time


March 2007- December 2009 Levites Reality Management LLC (Fulton Terrace)

Custodial Supervisor

• Supervised a staff of 10-12 maintenance workers in completing daily work assignments.

• Maintained a neat and organized work space

• Sweeps, mops, polishes, and strips floors in rooms and halls.

• Cleans restrooms and fills dispensers

• Vacuums, spot cleans, and/or shampoos rugs, carpets, furniture using commercial-type vacuum cleaners and

shampooing equipment.

• Reports malfunction of bathroom fixtures, light fixtures, and/or damages to room and hall furnishings to supervisor

• Moves furniture, equipment, or fixtures as required

• May shovel and remove snow and ice from designated areas such as sidewalks, entryways, and roofs as required


September 2010- Present College of New Rochelle

Bachelor of Arts Degree in Communication: Degree in progress, 68 credits

High School Diploma


• Ability to work independently or on a team, multitask, prioritize, function under deadline, and excellent communication


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