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Customer Service Representative

Location:
Houston, TX
Posted:
January 31, 2014

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Resume:

Ronnieka Lewis

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**** ******* **** ** ******, TX 77545 * accfvh@r.postjobfree.com * 832-***-****

OBJECTIVE

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service

experience in a challenging environment to achieve the corporate goals.

WORK EXPERIENCE

St. Lukes Transporter 7/2012 – 2013

• Interacts with patient family members and staff to ensure patient safety and to expedite the timely arrival

and departure of patients.

• Transports discharged and transferred patients along with belongings to designated areas.

• Transports patients in a timely manner to and from clinics and departments for medical tests along with

any required patient equipment and medical chart.

• Ensures safe care to patients, adhering to policies, procedures, and standards, within budgetary

specifications, including time management, supply management, productivity, and accuracy of practice.

• Promotes individual professional growth and development by meeting requirements for

mandatory/continuing education, skills competency, supports department-based goals which contribute

to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

Texas Children womens pavillion Nutrition Operator 2/2012- 7/2012

• Answered incoming calls from patients reguarding there meal for the day.

• Updated diets in the computer system, filed paper work.

• Made sure the patients diets were correct before sending out trays.

• Advised patients how long it will take before the meal arrived.

Precash Customer Service Representative 12/2010- 1/2012

• Answered phones and responded to customer requests and inquiries, to process orders appropriately.

• Promoted and sold various products and placed orders via the company’s computer system.

• Record and verify names, addresses, purchases, and specific feedback of customers to maintain an

accurate customer list.

SKILLS

• Strong organizational, communication and developed listening skills

• Strong customer service skills with the ability to pay attention to details

• Adaptability and ability to work under pressure.

• Various Software - Microsoft Office (Excel, Word, PowerPoint, Outlook)

EDUCATION

Texas southern 2010 – 2011

Area of Study:Nursing

Jake Yates High School

H.S. Diploma - 2009



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