William E. Lyman
**** **** ****** ****** **** ***02 319-***-**** **********@***.***
Description Proven, highly experienced motivator with the knowledge and
ethics necessary to grow and maintain your
business.
Experience Perkins Family Restaurant, Manager
May 2013-January 2014
Cedar Rapids, Iowa
Manager
Wendy's Old Fashioned Hamburgers
January 2010-May 2013
Cedar Rapids, Iowa
Manager
December 2008-January 2010 Sonic Drive-
Thru
Cedar Rapids, Iowa
Managing front of the house operations
Resolving guest complaints
Cash and labor control
Manager
April 2002-December 2008 Perkins Family Restaurant, Cedar Rapids, Iowa
Managing front of the house operations
Resolving guest complaints
Cash and labor control
Manager
December 1999-April 2002 Chuck E. Cheese, Cedar Rapids, Iowa
Bookkeeping/accounts payable
Supervised crew of up to 30
Controlled food and labor costs
Scheduled all shifts
Manager
1989-December 1999 Wendy's Old Fashioned Hamburgers, Cedar Rapids, Iowa
Bookkeeping/accounts payable
Supervised crew of 40
Controlled food/labor costs
Developed local training program still in use today
Education/Seminars *Marketing, sales, and advertising, Kirkwood
College, Cedar Rapids, Iowa
*Food Service Sanitation, National Education
Association
*Performance Enhancement, Steve Brennan
*Platinum Principles of Management, Wendy's