Customer Service Manager

S tephanie Renee Wickham

*** **** ******

Mechanicville, NY 12118

518-***-****

*********@*****.***

Objective

To obtain a challenging and rewarding job with the opportunity of growth within

your company.

Qualifications

I have many years of experience relating to customer service. I am also able to

m ulti task in a fast pace environment w ith excellent customer service.

- As a l ead desk attendant of Spare Time Clifton Park I serve as acting

manager when management is not on duty. Perform opening and closing

p rocedures, as well as verifying all department drawers and vending money.

Update all leagues, collect and record all league payments. Track all merchandise

leagues to share point. Also answer a multi phone line. Excellent customer service.

- As a r eceptionist for H and R Block, Answered multi phone line, made

appointments, check clients in and out, as well as taking payments, excellent

customer service.

- As c lerical for Sysco Foods, Entered in weights for proper billing, formatted

load sheets for t ruck drivers, and did inventory.

Education

Mechanicville High School

Mechanicville, NY 12118

Graduated in June 1999

Relevant Experience

I have strong phone skills and able to handle a multi-phone line. I am great with

computers and the internet, as well as most computer software. I am a highly

motivated, organized, and reliable. I have over 11 years in customer service

background.

References Available Upon Request

Contact this candidate