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Sales Customer Service

Location:
Belmar, NJ, 07719
Posted:
January 30, 2014

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Resume:

Valerie Centanni

[pic]

**** * ****** **** ********, NJ 07719 ( mobile: 732-***-**** email:

accfab@r.postjobfree.com

Summary Customer focused, results oriented sales executive with

comprehensive account management experience across a broad

range of disciplines, including sales, customer care and

strategic account management. Proven ability to employ

innovative approaches to increasing revenue and building

relationships with key decision makers. Possess excellent

computer skills, which include Microsoft Word, Excel,

Access, PowerPoint, Outlook, Lotus Notes, eCopy PaperWorks

Pro, Encompass and SalesForce.

Work Experience Rumson-Fair Haven Bank & Trust Rumson, NJ 10/2012

- Present

Credit Analyst

. Pursue new clients through bank referrals, cold calls

and visibility in the community

. Network with industry professionals such as realtors,

builders, accountants and attorneys to grow potential

lead sources

. Ability to proficiently evaluate credit history, income

documents and complete the pre-qualification process to

determine the appropriate Fannie Mae, Freddie Mac, FHA

and VA loan program

. Maintain high levels of customer service as well as

manage the client's expectations throughout the mortgage

process

. Coordinate with the Lender to complete loan approval

process through closings with attorneys and title

companies

Canon Business Solutions Burlington, NJ

10/2009 - 09/2012

Account Executive

Prospect new business accounts through cold calling,

networking and telemarketing

. Generate and maintain relationships with C-Level

Executives and key decision makers to consistently

achieve revenue, appointment, and new opportunity goals

. Establish and implement short and long term strategies

utilizing creative sales methods, performing extensive

customer analyses, site surveys, and identifying

challenges within the account's document workflow

. Present proposals, corporate presentations, and product

demonstrations to key decision makers

. Achievements: 2010 Q1 Top Account Representative, 100%

Full Year 2010 quota, 12 New Business Accounts in 2010,

and 15 New Business Accounts in 2011

The CarbonNeutral Company New York, NY 09/2008 -

08/2009

Business Development Executive

. Generated leads through research of companies and cold

calling

. Cold called 70 - 100 leads per week

. Booked sales meetings for senior sales executives

. Coordinated client services work of processing

contracts, marketing collateral, assessments, and

renewal letters

. Liaison with marketing, finance and carbon teams on

specific client requests

Chase Home Finance Red Bank, NJ

01/2006 - 08/2008

Loan Officer Assistant

. Built relationships with clients throughout the mortgage

process

. Managed pipeline, including updating loan officer on

pipeline status and updating borrowers on status of loan

. Generated marketing materials for the loan officer

. Liaison between attorneys, borrowers and processors on a

daily basis

Royce Brook Golf Club Hillsborough, NJ

08/2004 - 09/2005

Golf Event Coordinator and Golf Shop Merchandiser

. Developed contacts at various corporations and not for

profit organizations

. Coordinated and tailored events for each specific client

. Provided on-site logistics at all client events

. Increased revenue by up-selling merchandise and

tournament packages

. Verified sales and inventory levels

. Created weekly and monthly management sales report

Morris County Golf Club Convent Station, NJ

06/2002 - 09/2003

Intern

. Assisted members in sales of golf equipment and golf

apparel

. Organized and worked with the Junior Golf Program

. Coordinated setup, scoring, and awards for golf

tournaments

Deal Golf & Country Club Deal, NJ 06/1997

- 08/2004

Caddy

. Assisted Member's needs while on the golf course

. Caddy of the Year 2000

. Caddy Scholarship 2000 - 2004

Education Monmouth University West Long Branch, NJ

2000 - 2004

Bachelor of Science in Business Administration:

Concentration Management

GPA: 3.31/4.0 Major

Information Technology Minor

GPA: 3.48/4.0

. Deans List 2001

. Academic Scholarship and Partial Athletic Scholarship

recipient

Activities Monmouth University Women's Golf Team (Division I)

. Captain 2003 - 2004

. Coaches Awards for Leadership 2003

. MSAAC Representative (Leadership Group) 2001 - 2004



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