Customer Service Sales
Resume:
ROSINA R.L. LESTER
E-MAIL: *************@*****.***
SUMMARY
I am seeking a position that will challenge me to utilize my diversified background, along with my variable attributes in a fast-
paced environment within a company; I am attracted to areas that require me to think and solve problems; I have top notch
customer service, administrative and computer skills that are valuable assets to any organization.
PROFESSIONAL EXPERIENCE
Rhino Staging
Scheduler Las Vegas, NV 10/12 -04/13
Obtain staff for known and immediate vacancies in schedule as requested by
Managers/supervisors or designates, following the provision of the collective agreements and scheduling
policies/practices. Advises managers/supervisors or designate as to various options available for staffing unfilled shifts.
Process staffing/ schedule changes as provided by managers/ supervisors or Designates.
Inform departments as necessary re: coverage, changes in hours, etc.
Prints schedules, Daily Staffing Sheets and Available Shift Reports for all sites and departments.
Inputs scheduling templates and completes daily data entry for scheduling changes.
Assists managers/supervisors in drafting schedule templates for various departments.
Approves schedules for processing by payroll department.
Ensures compliance with all collective agreements in terms of scheduling, hours of work,
Nordstrom - Fashion Mall Las Vegas, Nv 10/11 – 12/12
Sales Associate – Women’s Active/Swim
Set and achieve personal sales goals while supporting the goals of the team ;
Greet customers in a timely, professional and engaging manner ;
Provide honest and confident feedback to customers regarding merchandise style and fit ;
Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite
them to upcoming events;
Consistently seek new fashion and product knowledge to act as an expert for the customer ;
Work as a team member to ensure each customer receives the best service possible ;
Perform daily department maintenance tasks; including administrative tasks, stock work, re-merchandising, display, price
markdowns, merchandise transfers and light cleaning
FTDI Chip EasySync Ltd Hillsboro, Or 07/06 - 10/08
Receptionist /Sales Operations
Provide direct front-desk customer assistance.
Process Sales Orders and Request for Quotes in a professional and timely manner;
Communicate effectively with customers in order to insure delivery and order processing ;
Perform various additional administrative functions as needed or assigned, including correspondence and filling;
Intel (Kelly Services) Temp Contract. Hillsboro, Or 06/04 – 12/05
Manufacturing Technician Fab 20
Setting-up, calibrating and performing preventative maintenance tasks on
Wafer fabrication equipment; Performing
inventory and financial management procedures, including ordering, receiving
and storing supplies;
Performing functions associated with all wafer production operations (photolithography, thin film, etch and diffusion)
Improving process manufacturability, process operations and equipment maintenance; Completion of
inventory receiving documents and forwarding appropriate documentation to Inventory Audit for data entry; Match vendor invoices and warehouse
packing slips to purchase orders;
Invoice customer when all paperwork has been received, verifying all costs are accounted for;
Maintain filing system at work station for work associated with daily purchase order processing vendor invoices;
ALION SCIENCE & TECHNOLOGY Santa Rita, GU 07 /99 – 07/03
Supply Technician / Commodity Manager(DOD) US NAVAL MAGAZINE
Top Level Secret clearance;
Responsible for the management and accountability of high dollar value and high visibility ordnance;
Coordinate and assisted in external inspections such as Ammunition Management Accountability (AMAR) and Defense Explosive Safety Board;
Responsible for the assignment of storage space of all ordnance assets, which included understanding the restrictions of compatibility, authorized
Net Explosive Weight and security computer ability in Microsoft excel, word, access, and Internet;
Communicate with local customers and Commander Logistics forces Western Pacific on the status of material and documents for shipment;
Process documentation for stock item
receipts, maintain such items in a Ordinance Magazine or similar storage area, issue material to shop or work center personnel, keep local stock
records, reorder when stocks are low or at a specified reorder point, prepare standard reports such as variances between actual and estimated costs,
and perform related stock, receipt, storage, control, and issue functions for expendable and not-expendable items for a local organization ;
ACADEMIC BACKGROUND
2000 Guam Community College Microsoft Office Suite (Certificate) GUAM
1999 Guam Community College High School Diploma GUAM
1997-1998 Miramar Community College San Diego, CA
Intro to Business Admin Economics Interpersonal Relations
Computer Operations
SOFTWARE PROFICIENCY
Microsoft Office 2010 (Word, Excel, PowerPoint, Access, Outlook) (certificate) Rolms –
Retail Ordinance logistics management system Caims - The
Conventional Ammunition Integrated Management System
CITRIX
Skills –
* Excellent knowledge of computers and applications, including Microsoft Office -Word, Excel, PowerPoint, database and the Internet.
*
Prioritizing and multitasking skills, as well as oral and written communication skills. Ability to respond to requests with sense of urgency and take
initiative as needed.
* Career-minded individual who can work effectively alone and in a team environment
* Maintain professional, positive attitude.
Contact this candidate