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Customer Service Administrative Assistant

United States
January 31, 2014

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To further my career in apposition that will allow me to utilize my vast experience in

customer relations, accounting, inside sales, and clerical duties. I seek to continually

expand my knowledge in career that will challenge me on a daily basis.


August 15, 2013 to present


Cashier, Bookkeeper, Customer Service Rep

> I currently work as the backup bookkeeper 2 to 3 days per week, and cashier the

other days of the week. I am responsible for all reports, balancing 26 tills and the

vault when bookkeeping. As a cashier my duties are to greet the customers and

scan their items with accuracy and in a timely manner taking payments and

answering questions.



> May 2013~ August 2013

> Macys

> Customer Service Associate

> My duties included assisting customers in finding product, special orders when

needed, cashiering, and cleaning dressing rooms and returning clothing to their

place on the floor.



> August 2005 ~ February 2013


> Absorption Corp

> Senior CSR ~ Insides Sales ~ Trade Show Coordinator

> In my position I received purchase orders from our customers via EDI, Fax, and by

Emails. It was my responsibility to ensure they were processed accurately and in a

timely manner. I had 7 sales representatives and their respective accounts to

oversee which ranged from the United States, Canada, and International Countries.

I developed great relationships with all of the buyers in those companies, as well as

with consumers that called in monthly to purchase product via mail order. My

duties included researching discrepancies and questions. I answered incoming

phone calls and complaints from consumers of products they purchased and either

sent out new product or gave them refunds. I was also the trade show coordinator,

arranging for the booths, travel, hotels, dinners reservations, meeting rooms for

these and other events. I was in charge of reconciling my bosses monthly expense

report as well as mine.



> September 1999 ~ July 2005

> Hemplers B.B. Meat and Sausage Company

> Administrative Assistant

> As Administrative Assistant my responsibilities were to provide customer service,

answering a multi-line phone system, entering orders and ensuring they were

processed accurately. I processed all accounts receivable payments and posted

statements on a weekly basis. I was responsible for filing all documents, tracking

and purchasing all office supplies. On a daily basis I greeted all incoming truck

drivers and coordinated BOLS for accuracy on the product that was shipping out.


> 1997 ~ 1999

> Medical Leave Of Absence

> 1995 ~1997

> Jerry Chambers Chevrolet ~ Accounts Payable Representative

> 1990 ~ 1995

> North Coast Credit Union ~ Member Services Representative

> 1986 ~ 1990

> Northwestern Commercial Bank ~ Teller




> References

> Craig Moore ~ 1-805-***-****

> Linda Reszneki ~ 1-805-***-****

> Lisa Schenk ~ 1-360-***-**** ext. 3008



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