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Customer Service Sales

Ringwood, NJ
January 31, 2014

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Iman Osman


Mobile: 973-***-****

References Available Upon Request


Montclair State University. May 2012

Montclair, NJ

B.A. Humanities

Work Experience:

Weichert Realtors - Wayne, NJ Sep 2013 - Present

Real Estate Agent

• Prepare legal documents including contracts

• Act as liaison among different entities in a home purchase and rental

• Coordinate meetings and closings between sellers, buyers, and other agents

• Establish trust and relationships between clients and broker

• Maintain fiduciary responsibility on behalf of clients

• Licensed by the state of New Jersey

Advanced Chiro Spine Center- Clifton, NJ Jan 2010 - Present

Administrative Assistant

● Maintain patient files within office

● Organize office calendar

● Direct phone calls throughout the office

● Develop business relationships through established marketing techniques

● Catalog monthly medical billing and accounts payable/receivable

● Assist in office administrative work and clerical duties

● Research, proofread and edit doctors’ reports

Macy’s Willowbrook - Wayne, NJ Sep 2009 - Jun 2011

Sales Associate

● Assist customers with purchase of domestic products

● Maintain organization of sales floor

● Operate POS system while coordinating with other departments

Route 23 Honda - Pompton Plains, NJ Mar 2008-Aug 2008

Head Receptionist

● Direct incoming calls through proper channels quickly and efficiently

● Write emails for sales associates, sort incoming and outgoing mail

● Responsible for all test vehicle keys and license plate delivery

● Maintain calendar dates and client data


Typing speed: 65WPM Customer Service/ Sales experience

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Research Skills Problem Solving Creativity

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Communication Skills (Verbal and Written) Detail Oriented

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Technologically Literate/Minor IT Skills Advanced Microsoft Office Suite skills

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Google Drive/Dropbox experience

Apple/Android/Windows Capable

Leadership Skills

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