Manager Maintenance

Lisa E. Barton

**** ****** ***** ************, ******* 32222 904-***-**** *********@*****.***

Profile:

I am currently pursuing a full time position with a company that can make use of my skills and

experience.

Educational Experience:

• Troy University, M.S. Counseling and Psychology (May 2011)

• Edward Waters College, B.A. Business and Organizational Management (December 2006)

• Robert E. Lee High School, (May 1984)

• HIV/AIDS 500/501 Client Centered Counseling & Testing, Partner Services and Domestic Violence

(Certified)

Relevant Experience:

• Excellent organizational, interpersonal, diversity, and communication skills (both written and oral)

• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel

• Detailed oriented with the ability to meet deadlines

Related Experience:

Heritage Apartments Jacksonville, Florida

Assistant Manager/Bookkeeper 1991 – 1995

• Operated computers programmed with accounting software to record, store and analyze

information.

• Maintained accurate records of all community transactions and submitted on timely basis (i.e., rent

rolls, delinquency reports, move-in/move-outs, etc.)

• Ensured that all rents and late fees/check charges were collected, posted and deposited in a timely

manner.

• Provided constant vendor/contractor communications concerning scheduling, billing, vendor

relations and certificates of insurance.

• Ensured that A/P invoices are submitted to the corporate office for payment, handle petty cash and

all funds.

• Generated necessary legal action, documents and process in accordance with State and Company

guidelines

• Developed and/or implemented resident retention programs (i.e., resident functions, special

promotions, monthly newsletters, etc.).

• Maintained community appearance and ensured repairs were noted and completed on timely basis.

This required regular community inspections and tours.

• Ensured that models and market ready apartments were walked daily and communicated any

service related needs to maintenance.

Professional Experience:

Concordia College Alabama Selma, Alabama

Director of Residence Life November 2012 – July 2013

• Coordinated and administered the overall Residential Life Program, including both student

development and operation components, in assigned residence halls.

• Recruited, selected, and trained desk assistants, resident assistants, and supervisors;

monitored work performance for accuracy in accordance with departmental and college goals and

objectives; ensure compliance of staff with established residential life policies and procedures.

• Evaluated the performance of the residential life staff on a regular basis and during the yearly

departmental evaluation process.

• Served as primary personal counseling resource for staff and students in dealing with specific

residential hall problems including roommate conflicts, personal and emotional problems, diversity

issues, and other developmental concerns. Ability to be cognizant of the special needs of minority

students and initiate programming to resolve any needs and concerns.

• Cultivated, coordinated, and assisted in the development of student leadership and

responsibility through programming and direct involvement with students. Sponsored or assisted in

sponsorship of programs in residence halls.

• Managed operational functions for residence halls such as key distribution and collection, damage

assessment, reporting and billing, maintenance requests, and hall openings and closings.

• Served as facility manager for residence halls including conducting room checks, reporting and

following up on housekeeping, and maintenance requests.

Full time student, Troy University (Jax site) Jacksonville, Florida

Counseling and Psychology 2008 – May 2011

Edward Waters College Jacksonville, Florida

HIV/AIDS Prevention Program Coordinator 2004 – October 2009

• Coordinated all HIV/AIDS/STD prevention programs in accordance with state and federal

standards.

• Provided individual HIV/AIDS counseling, testing, and follow-up.

• Conduct individual and group counseling sessions.

• Provided Case Management for HIV positive clients.

• Trained and instructed students on HIV/AIDS/STD, alcohol and drug abuse awareness &

prevention and social skills training intervention which included behavioral skills practice, role

playing and group discussions. Classes consisted of weekly two hour sessions.

• Collected appropriate program data for ongoing program assessment and evaluation to

demonstrate program effectiveness in reaching program goals and stated outcomes.

• Maintained accurate monthly, quarterly and yearly reports.

• Maintained official records and documents, and ensured compliance with federal, state and local

regulations.

• Publicized the activities of the organizations and its programs and goals.

• Assisted with grant writing; modified and submitted the yearly Continuation Application.

• Developed partnerships with community organizations (i.e. Duval County Health Department,

River Region Health and Human Services, Job Corp, etc.)

• Assured the organization and its mission, program and services were consistently presented in

a strong, positive image to relevant stakeholders

• Implemented and coordinated 50+ programs and activities

Residence Hall Manager 1999 - 2004

• Filled in as Interim Director and oversaw the day-to-day operation of the Residence Life

department.

• Supervised residence hall coordinators, supervisors and resident assistants (RAs).

• Managed a residential living community ranging from 350 to 500 residents varying from

traditional living to apartment living.

• Cultivated, coordinated, and assisted in the development of student leadership and

responsibility through programming and direct involvement with students.

• Managed operational functions for residence halls such as key distribution and collection,

damage assessment, reporting and billing, maintenance requests, and hall openings and closings.

• Served as facility manager for residence halls including conducting room checks, reporting and

following up on housekeeping, and maintenance requests.

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