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Customer Service Quality Assurance

Location:
Sacramento, CA
Posted:
January 31, 2014

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Resume:

dang vue

**** **** ****** ********** **, Sacramento, CA, 95832

916-***-**** Cell Phone ? accf1q@r.postjobfree.com

Objective

Seeking a Job Position To Utilize my Skills

Skills and Qualifications

. Acquired skills at previous employer to work independently, and or

closely and effectively in a team environment

. Developed confidence and knowledge from past work experience to complete

a variety of tasks with efficiency

. Knowledge of Functioning Various Equipment, Machineries and Instruments.

. Capability to perform repetitive tasks accurately and for longer

durations

. Dependable, reliable, loyal and professional

. Strong attention to detailing that helps maintaining accuracy and

detecting errors

. Advanced knowledge of Microsoft Outlook, Word, and Excel

Work History

United States Postal Services Vacaville, CA

2013/2014

City Carrier

. Arranged Mail In Order of Delivery.

. Deliver mail to residences and business establishments along

specified routes by walking or driving, using a combination of

satchels, carts, cars, and small trucks

. Enter change of address orders into computers that process

forwarding address stickers.

. Completes delivery forms, collects charges, and obtains signature

on receipts for delivery of specified types of mail.

. Assists in sorting incoming and outgoing mail.

Flow Master

Sacramento, CA 2011/2013

Quality Assurance/Assembly

. Inspecting and Repairing Muffler to make sure it's in good Condition.

. Responsible for Reviewing Process Improvements to improve Our Mufflers

Qualities.

. Assisting the Welding Department.

. Adapted Soldering, Grinding, Fixtures, Processing, Verification, Clean

Room.

. Worked in weekly rotational shifts with an excellent attendance record

. Complete production targets within deadlines

Department of Housing Development Sacramento, CA

2010/2011

Youth Service Worker

. Responsible of handling daily staff schedule.

. Help in Book keeping, Audits, and Payroll Processing.

. Responsible for registering, organizing staff Workshops.

. Data Entry and Clerical Duties

SMUD (Sacramento Municipal Utility District), Sacramento, CA

2008/2009

Youth Service Worker

. Provide assistance for "Engineer" on a temporary "Student Summer

Program"

. Organizing Mails, Bills and Blue Prints.

. Answering telephones, taking messages, providing clerical support

. Assist with bookkeeping, payroll.

. Handle daily staff scheduling.

. Process maintenance requests.

SMUD (Sacramento Municipal Utility District), Sacramento, CA

2007/2008

Youth Service Worker

. Provide assistance for "Financial specialist" on a temporary

"Student Summer Program"

. Finance Assistant

. Job duties: Answering telephones, taking messages, providing

clerical support

. Assist with bookkeeping, payroll.

. Greet visitors, conduct tours as needed, provided basic information

to visitors.

. Handle daily staff scheduling.

. Process maintenance requests.

. Organize and register staff for workshops and staff development.

Follet Book Store, Sacramento, CA Summer 2006

Book Shelf and Customer Service Assistant

. Used database to obtain ISBN# and Shelved books in the correct

location according to that ISBN#

. Answer customer questions on where to find certain books around the

store

. Worked as a Book Clerk that helped customers find books for class,

put books on shelves, clean all books to be put away.

Education

Luther Burbank High School, Sacramento, CA

High School Diploma - 2009

Reference on request



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