Lester . Collins
Local Address: **** **** **. . ******* *****, IL 60515
Summary of qualifications
Ambitious, results-driven, and proven professional leveraging a strong
business acumen and hands-on technical skills to deliver innovative,
comprehensive, and cost-effective process improvement and technical
solutions. Highly proficient in accurately analyzing large amounts of data.
Instrumental part of startup operations; history of driving vital process
implementation projects that are tailored for client-specific needs, result
in operational efficiency/ productivity, and sustain organizational growth;
additional expertise in enhancing "pieces per reset process" for inventory
forecasting. Proven leader with exceptional track-record and recognition in
research and development; demonstrated success in analyzing and
significantly improving everything from technical customer service support
systems and reporting functions to global packaging designs. Sound
knowledge of APICS Master Planning of Resources.
Professional . Experience
Caterpillar Inc. - Morton, IL
Inventory Analyst / Management
(2007 - 2012)
Provided inventory management services for up to 4 high-profile clients.
Primary duties included understanding several client's inventory situation
and making recommendations to improve that situation through projects and
analysis such as lead time analysis, safety stock analysis, analysis of
cost changes in inventory, min buy evaluations, and evaluations of model
. Played major role in safety stock analysis to isolate and reduce
levels where necessary.
. Through lead-time analysis, quickly isolated and corrected instances
in which system stated lead-times were not in line with actual lead-
. Greatly enhanced pieces per reset process to better account for
varying entries and pieces for unique items
. Worked extensively with client to modify min buy process to better
take advantage of supplier price deals
Logistics Professional Development Program (LPDP)
(2005 - 2007)
Fast-track progression through the following key CAT Logistics positions:
Specially selected to participate in prestigious Logistics Professional
Development Program (LPDP) due to strong technical and leadership aptitude.
Later recruited back by executive management for full-time permanent
employment as Inventory Analyst following culmination of program.
. One of only 8 selected for the highly coveted advanced Logistics
Professional Development Program (LPDP) out of numerous CAT Logistics
candidates across multiple states. Successfully completed valuable
rotations through the areas of Global Packaging, Order fulfillment /
Dealer Customer Service, Manufacturing Logistics & Transportation, and
. Aggressively recruited back (after completion of the program) by an
upper-level executive who was impressed with work and skills; returned
to inventory management position for 3 more years.
During LPDP Program, gained a "big picture" overview of CAT logistics /
supply chain operations:
Global Packaging - Started first rotation in the Global Packaging area for
CAT Logistics and worked extensively on numerous six sigma projects
encompassing the streamlining of packaging to reduce packaging expenses and
. Played a major role in spearheading effective and efficient processes
to eliminating waste and cut costs by reducing 20 different types of
packaging previously used down to only a few types instead (70% of
items being shipped could be reduced to 3 different package sizes
versus 20 different sizes and types.)
. Saved money for the company through managing numerous other cost-
Order Fulfillment / Dealer Customer Service - Collaborated with suppliers
to ensure top-level service and expedite hot parts needed for production;
ensured production lines remained open. Learned to effectively balance
production needs with streamlined inventory and gained vital problem-
solving skills in the expediting process. Worked one-on-one with dealers to
improve service quality and / or locate other high-performing suppliers and
bring them on board. Gained excellent visibility and insight by viewing
customer issues through calls with clients and actual dealers through
customer service desk.
. Improved customer service recording; worked extensively in SAS
programming; assessed details regarding reasons for dealers calling in
and ways to respond. Measured all variables and arranged data
according to needs then rolled it up according to customer
representative to improve service quality and to produce a valuable
report for feedback used in inventory management programming.
. Proactively pinpointed and resolved numerous issues throughout entire
Manufacturing Logistics & Transportation - Worked in container management
area coordinating the shipment of thousands of steel tubs used to move
parts between manufacturing facilities.
. Revamped the entire working structure regarding processes; designed
effective Standard Operating Procedures (SOP's) to train new workers
on job duties and provide an overview of the workflow.
. Served on several other key projects to assist with process
Inventory Management - Spent 4th and final rotation on the client side,
providing services to other businesses, managing the amount of material in
their warehouses. Effectively analyzed parts for cost versus demand and
other factors to come up with a "sweet spot" to determine the level of
inventory to keep on-hand and orchestrated the management of the parts.
Also analyzed older materials and presented recommendations on parts to
. Supported Mazda Account as part of a startup; pioneered the creation
of numerous vital reports and also worked onsite at client's warehouse
to assist with cycle counting. (Mazda had $100 million in inventory
across multiple warehouses in the US and Canada.)
. Progressed through various shop positions (emergency floor, inbound,
outbound, etc.) as hourly employee while attending school part-time;
involved in the off-campus program for SIU; commuted regularly between
Peoria and Chicago. Moved into office management position following
United States Air Force
(1988 to 1992)
Ground Radio Technician
. Spent time in a mobility unit in Desert Storm.
. Worked on ground radio equipment including UHF/VHF radios, facsimile
machines and teletypewriters.
. Served 4 years; recipient of numerous ribbons and awards for honorable
discharge and combat.
Educational . Background
BS in Electronics Systems Technology
Southern Illinois University - Carbondale, IL
APICS Certified in Production & Inventory Management (CPIM)
The Association for Operations Management (APICS)
Caterpillar Logistics & General Training:
Customer Service Analysis . Demand Capture . Forecasting . Distribution
Requirements Planning (DRP) Kitting . Super Session . Min / Max
Replenishment . SAS Programming Six Sigma . Quality Control (QC) and HAZMAT
. SAP exposure . International Inventory Management . Create Reports
Professional . Associations
Member, Association for Operations Management (APICS)