**** ********* 717-***-**** Home
Drive
Harrisburg, PA wboyer2@verizon.n
Lolita W. Morgan
Experience 06/97 - 03/10 DST Health Solutions Services
Harrisburg, PA
Healthcare Claims Specialist
Process hospital, medical, medicare and medicaid
claims in accordance with policies and procedures
established by the client. Responsibilities
include adjudication of claims in moderate
complexity categories, including claims involving
hospital inpatient bills, Coordination of Benefits,
co-surgeons, multiple surgical procedures, dual
entitled members, adjustments, worker's
compensation, or motor vehicle accidents.
Healthcare Claims Specialist research, resolve, and
respond to inquiries and problems of a moderately
complex nature.
08/85 - 06/97 Pennsylvania Blue Shield Harrisburg,
PA
Correspondent/Billing
Issued letters to beneficiaries, physicians and
lawyers concerning the denial, or partial payment
of claims.
Additional duties included making corrections to
claims rejected due to improper information.
08/85 - 06/97 Pennsylvania Blue Shield Harrisburg,
PA
Claims Examiner
Obtained information from ICD-9 diagnostic and
procedural codes and input it into the computer
database.
01/86 - 07/88 Commonwealth National Bank
Harrisburg, PA
Data Entry Operator
Entered information from check stubs, general
ledgers, commercial loan documents, mortgage
payments, journals and payroll sheets.
08/83 - 01/86 PHEAA Harrisburg, PA
Collector
Contacting students for payments that were due on
their student loans.
11/81 - 06/82 New Cumberland Army Depot
New Cumberland, PA
Clerk Typist
Preformed general typing, filed documents and
looked up information from microfiche files.
Education 01/83 Harrisburg Area
Community College Harrisburg, PA
06/82 William Penn Vo-Tech
Harrisburg, PA
Qualifications
24 year(s) of experience
Data entry proficiency
ICD-9 and procedural coding
Knowledge of insurance procedures, guidelines,
regulations and medical correspondence information
Debt Recovery
2800 Catherine 717-***-**** Home
Drive
Harrisburg, PA wboyer2@verizon.n
17109 et
Lolita W. Morgan
References
1. Rose Hawkins Retired 717-***-****
2. Mary Lilley DST Health Solutions Services 717-234-
6565
Co-worker
3. Cheryl Pekala Friend 717-645-
9957