customer service, telesales
Resume:
Zoe Leigh Foster
Little Hulton
Worsley
Manchester
M38 9WH
Mob: 077********
Home: 016*-*******
Email: **************@*******.**.**
PERSONAL PROFILE
I consider myself to have effective interpersonal and team working skills.
I have experience of working to tight deadlines in task completion and time
management and organisation skills, experience in supervising others,
planning and prioritising own and others workload/tasks. I possess a
flexible approach to an organisations/teams needs, punctuality and
reliability.
EMPLOYMENT HISTORY
Hair Stylist - Doddies, Little Hulton (October 2011 to Present)
. Customer service and taking customer bookings
. Cutting, Styling and Colouring Hair
. Cash Handling
Manager - Valley Chippy
. Managing day to day running of the chippy
. Customer service
. Cash handling and banking
. Key holder
. Staff training
Managing Director - BoHo Chic (April 2010 to July 2011)
. Managing the day to day running of the Salon
. Customer service and taking customer bookings
. Cutting, Styling and Colouring Hair
. Stock Taking
. Ordering Stock
. Staff Rotas and Holidays
. Staff Training
. Cash Handling and Banking
. Key Holder
Mobile Hairdresser (Self Employed) - Manchester Area (June 2009 to April
2010)
. Travelling to and from Customers homes
. Customer service and taking customer bookings
. Cutting, Styling and Colouring Hair
Hair Stylist - Doddies, Little Hulton (October 2004 to 2009)
. Customer service and taking customer bookings
. Cutting, Styling and Colouring Hair
. Cash Handling
Telesales Operator- Barrington Brown, Bolton (2011 to 2013)
. Working in a call centre, contacting potential customers
. Maximising sales
. Excellent communication skills
. Computer illiterate
. Helping clients
. Meeting targets
. Generating new business
EDUCATION & TRAINING
Joseph Eastham High School, Little Hulton (1998 to 2003)
GCSE's
English Mathematics Business and Communication
Science Travel and Tourism
Skills Solutions, Manchester (2004 to 2008)
. Hairdressing NVQ 1,2 and 3
. Health and Safety
. Key Skills
Salford City College (2012 to 2013)
. Access to Higher Education
ADDITIONAL INFORMATION
Licence: Full Licence
Interests: Looking after my 4 year old Daughter, attending the gym.
REFERENCES
Gillian Dodd (Doddies) Sarah Ward (Barrington Brown)
4 Cleggs Lane Barrington Brown
Little Hulton 20 Manner Street
Manchester Bolton
M38 9WT 075********
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