PHANI KONDUR
Mob: 075********
Email: accech@r.postjobfree.com
Profile
. Over 8 years of IT Experience in the fields of telecom OSS/BSS, SAP
CRM, Oracle SCM & ERP, Electronic Fund Transfer Systems for Retail
epos, Payment Systems, Information management systems (IM) & Cerner
millennium.
. Experience in Test Management, Project Management, Account Management
and stakeholder Management.
. Vast Experience in Managing Teams as Team Lead and Test Lead on
various projects and have delivered them successfully.
. Managing a Team of up to 10 Test Analysts and ensuring a good quality
delivery.
. Experience in Agile Delivery Model, Agile Sprint Planning, TDD and
Scrums.
. Vast Experience in business proposals, Roadmap Planning, Effort
estimation and cost estimations for medium and large scale projects.
. Experience in Unit Testing, UAT, Module Testing, Component Testing,
System Testing, Integration Testing & End to End System Testing.
. Knowledge of SDLC, STLC and SOA based architectures.
. Vast Experience in Project planning, Resource planning and Work order
preparation.
. Experience in working on E-commerce, EPOS Projects and Retail Java for
the store Tills.
. Experience in testing the e-commerce applications such as BT.com,
Yell.com, Yelldirect.com, Mothercare.com and My3
. Extensive experience in SAP R3, CRM & BW and Siebel CRM applications.
. Vast Experience in using XML, XSD & SOAP UI tools.
. Experience in Developing and Testing Geneva Billing System, Singleview
and Infynis Rating and Billing Systems.
. Reporting experience on using tools like Business Objects (BO).
. Experience in the use of automation test tools like Quick Test
Professional, Selenium and their frameworks.
. Experience in Mobile Testing of Yell search engine iPhone App &
National Lottery checker iPhone App.
. Vast Experience on Mercury Quality Centre, JIRA and STAR Team
. ISEB/ISTQB Foundation Certification in Software Testing.
. Experience of Live Support for the functionality issues and
interaction with the call centre agents & NHS Hospital Trusts.
. Experience in development of billing applications and code
enhancements using UNIX and pro* C programming language.
. Development, Support and maintenance of Geneva based billing models
for wide range of the products and services BT is offering in Europe.
. Versatile team player with good communication skills and problem
solving skills.
Professional Experience
. Currently working as a Principle Consultant for Sogeti UK Ltd since
Feb 2010
o BRT Test Lead for Hutchison (3G) UK Ltd since Nov 2011.
o Mobile Test Consultant for Camelot UK Lotteries Ltd Oct 2011
to Nov 2011.
o Performance Test Lead for British Airport Authority July 2011
to Oct 2011.
o Performance Test Lead for ELC - MotherCare from April 2011 to
July 2011.
o Test Consultant for Yell from March 2010 to April 2011.
. Previously worked as a Team Lead for British Telecom Plc from Aug 2005
to March 2010.
Skills Summary
Languages : Pro* C, PL/SQL
Operating Systems : Windows, UNIX, Mac IOS, ePOS
Billing systems : Singleview, Geneva, IRB
CRM Tools : Seibel CRM, SAP CRM, PoepleSoft, Provident
Database Tools : SOAP UI, XML, QTP, Oracle SCM
Data Warehousing &
Reporting Tools : Business Objects (BO), Cerner Millennium,
Oracle GL
Defect Tracking Tools : Mercury Quality Centre, VMS, JIRA, Test
Director, SharePoint
Projects Summary
Project #1 Retail EPOS, CRM and Mozart Project Nov 2011 - Till
Date
Mozart is a Oracle ERP based supply chain management system for 3 retail
with a PeopleSoft and Retail Java epos system. This system aims to improve
control of inventory and keep track of the physical stock. Electronic fund
transfer for PED devices to take payments from customers.
Responsibilities as a BRT Test Lead:
. Managing a Team of 6 people both onsite and Offshore (2 Onsite & 4
Offshore)
. Daily Task Allocation, Monitoring team activities, Progress
Reporting, Onsite co-ordination, Weekly
Status Meetings and Resource recruitment.
. Prepared Test Strategy for the entire Oracle ERP Mozart program that
governs all the testing
Phases.
. Roadmap planning session with client for place holder schedules of
projects in the upcoming
financial year
. Test Planning using critical path analysis designed to ensure
delivery deadlines.
. Performed a due diligence and prepared a proposal for the Non
functional Requirements for the
Oracle Mozart Program.
. Preparing the impact assessment document and Project Plan for the
BRT phase.
. Involving in conversation with store users for the impact on the
store daily activities.
. Analysis of the non functional Requirements for Mozart and preparing
the Performance Test
strategy.
. Using of various e-commerce applications like Retail Java, Buy4Now,
PeopleSoft, Billing and My3
web to execute End to End Integration Testing
. Prepared Governance Document for End to End Integration testing
phase.
. Planned & managed deliveries for BRT Test Phase and given a timely
exits.
. Implemented a defect management process to the ensure timely
delivery of defects based on their
Priority with agreement from customer.
. Supported business users during UAT phase and assisted them to sign
off UAT with no open
Defects.
. Derived the quality gates and payment milestones for the BRT work
package and ensure the
Milestones are met.
Project #2 iPhone/iPad Lottery Application for National Lottery
Oct 2011 - Nov 2011
National Lottery App is designed to cater the needs of iphone/ipad users to
check the draw results for Thunderball, euromillions, lotto and Daily Play.
The users can check data for the draw results as old as 6 months.
Responsibilities as a Test Consultant:
. Managing a Team of 2 consultants based onsite, work allocation and
Resource Management.
. Analysing the Functional Requirements and deriving the functional
areas in Agile Delivery Model.
. Involved in Sprint Planning and Scrums to deliver these requirements.
. Understanding the scope and deriving the traceability matrix.
. Preparing the Business scenarios and Test cases for each
functionality.
. Test execution and Bug Reporting on various apple devices.
. Integration testing of the iPhone App with Apple services, iTunes and
web applications.
. Simulation of notifications using static webpage and Apple's pop-up
messaging service.
Project #3 A-CDM Application for British Airport Authorities
Jul 2011 - Oct 2011
The PEGA Heathrow Collaborative Decision Making (CDM) Portal is a web-based
multi-user system developed based on the "Business Process Management"
(BPM) approach. CDM delivers common situational awareness for Airlines,
Ground staff, NATS, HAL and all third parties
Responsibilities as a Performance Test Lead:
. Managing a Team of 4 third party consultants based in Germany.
. Daily Task allocation and Progress Monitoring
. Understanding the business requirements of the applications.
. Understanding the scope and planning the performance testing phase.
. Preparing the performance test strategy and test plan documents
reviewing and sign off.
. Preparing the test scripts for performance testing using high volume
transactional flight data.
. Supporting the team during test execution.
. Preparation Daily status reports and performance testing summary
report.
Project #4 Volume and Performance Testing for
Apr 2011 - Jul 2011
ELC - Mothercare Order Management System
The Mothercare ELC Direct Fulfillment Integration Project is an online
ordering system designed to cater to varied customer journeys and allow the
customers to purchase goods in a simplest possible way.
Responsibilities as a Performance Test Lead:
. Managing a Team of 6 from the vendor testing team based offshore.
. Daily task allocation, Progress Reporting and Test Planning
. Understanding the business requirements of the e-commerce
applications.
. Deriving the key business processes and monitoring points for
performance testing.
. Preparing the performance test plan and the monitoring strategy.
. Have lead the performance testing team based in offshore and delivered
performance testing successfully with all relevant documentation.
. Functional testing of the e-commerce application Mothercare.com,
message broker and its backend systems.
. Performing the smoke testing of the ELC-Mothercare data integration
system.
. Using SOAP UI to get XML responses from the front-end.
. Establishing the SLA's for each monitoring points against which the
performance of the application is measured.
. Co-ordinating with the development teams and offshore testing team for
any defects raised during V&P testing.
. Preparation Daily status reports and performance testing summary
report.
Project #5 Customer Content Capture for Yell
Mar 2010 - Apr 2011
Content Capture is an iPhone and Web based application designed to cater to
the needs of field sales consultants and customer support executives to
capture the market and also to cater to the support queries of the
customers. Yell.com is another website designed to promote online sales for
the products offered by Yell.
Responsibilities as a Team Lead and Test Consultant:
. Managing a Team of competitive consultants including third party
consultants and ensuring timely delivery.
. Understanding of the sprint backlog and prioritising the requirement
based on business criticality.
. Fully working under agile framework, reviewing the test and re-
defining the requirements for each sprint to be a more test driven
development.
. Prioritising the requirements for creation of business scenarios for
testing.
. Review of the requirement with the business team, product owner and
the development team.
. Participation in sprint planning and effort estimation for each
requirement in the sprint.
. Preparation of test cases and test conditions using Quality centre.
. Preparing the user journey for the e-commerce application and
optimising the user journey's based on experience.
. Performed Unit Testing of the code from XSD's.
. Performed unit and functional testing for the ecommerce based
applications such as Yelldirect.com, yell.com.
. Assisting Developers with the gained expertise to complete their tasks
on time.
. Perform UAT and Post Go-Live Sanity Testing for Content capture.
. Parsing the XML for data requirements to execute various tests for the
web portal.
. Performing data checks on dev and test environment using SOAP UI.
. Test execution on various environments, raising bugs and re-testing.
. Verifying the data across different systems of SAP like R3 and BW.
. Progress reporting and updating the burn down report for tracking.
. Post go-Live sanity testing for each release.
. Testing the yell app's on iPhone/iPad and its co-existence with the
SAP systems in the architecture.
. Automation of the regression test pack using Selenium as the
automation tool and QTP for the test cases that involves SAP.
. Network Testing, Connectivity testing and Functional testing for the
Yell.com mobile application for iPhone/iPad.
Project #6 Information Management Systems (IM100/200) for London LSP
Jun 2008 - Mar 2010
This is a Data warehousing and Reporting system used to manage the patient
demographics data captured by the hospitals in NHS using Crerner MIllenium
screens. Business Objects is used as the reporting tool. All the data is
modularized into various universes based on the type of patient data.
Responsibilities as a Team Lead and Module Tester:
. Managing a medium sized team of 8 Test Analysts and Quality Analysts
based onsite.
. Client Management and Stake holder management and ensuring right
quality delvierables.
. Knowledge gaining from the trust facing team and deriving the business
scenarios for each of the universes being delivered.
. Requirement analysis and Impact assessments for the new & change
requirements (CCN's & SR's).
. Walk through and review meetings with the trust facing team, design
and governance guys at various levels of testing process.
. Attending the functional spec reviews and code reviews ending up with
some qualitative feedback and modification for smarter development
. Leading a team of 4 people based in offshore and delivering the
module testing with all standards and documentation
. Preparation of test plan, test specifications document, test cases for
all the universes being delivered and getting them issued.
. Preparation of test data for all the business scenarios, that are
based on customer experience journeys.
. Coordinating with other teams and third party vendors for all the
issues during the module testing phase, leading the issues to closure
or fixation.
. Tracking of all the defects raised, retested and closed eventually.
. Supported UAT and Prost Go-Live testing.
. Rigorous module testing of the functionality for any qualitative code
bugs before the code is moved to the next level in a SDLC cycle.
. Supporting the teammates with the gained functional expertise in the
due course of module testing.
. Preparation of module test summary reports and the QA documents for QA
of module testing by third party vendors.
Project #7 Customers Centric Platform (CCP) 4.0 - BT Retail Stack
Jan 2008 - Jun 2008
Responsibilities as a Test Analyst and Onsite coordinator:
. Managing a vast team offshore and managing the team on a daily basis.
. Daily Task Allocations, Road Map planning sessions for the Team.
. Project Plan updating and Effort Estimations.
. Impact analysis and requirement analysis for PSTN and BT Vision
product line.
. End to End Integration & test execution.
. Monitoring the completion of PSTN, BT Vision and related modules.
. Performing functional testing using Test Harness and stubs for the
order provisioning.
. Performed Go-Live sanity and UAT testing for most of the releases.
. Used SOAP UI tool to perform XML response validation from Oneview to
OFS.
. Implementing the project at client's locations and providing further
post-installation support.
. Technical and domain related assistance to the junior team members.
. Coordination between various components involved in E2E journey. (BT
Retail stack has 80 various components with specific functionalities
and interworking)
. Defect tracking and status reporting.
Project #8 WLR3 Phase 3 - Core Billing Team (BT Retail E2E Team)
Apr 2007 - Dec 2007
Responsibilities as a Test Analyst and Domain Expert:
. Identifying the test scenarios from the High level design and
requirements.
. Involved in Integration and Regression testing.
. Technical and domain related assistance to the junior team members for
testing billing scenarios & Print and Dispatch scenarios.
. Performed Go-Live Sanity and UAT testing at the user from on the call
center location.
. Analysis of the issues before assigning it to the components as
defects.
. Building up a very strong customer support and communication
structure.
. Testing the web based user journeys for the customers using BT.Com
. Defect tracking and test execution status reporting to team lead.
Project #9 SOE Billing - Standard Operating Environment for BT Exact
Aug 2005 - Mar 2007
Responsibilities as a Developer and Tester:
. Developed code for Geneva Upgrade from 5.1.44 to 5.3.32
. Designing, planning and execution of testing phase for various
projects like MX migration, IM migration, IM4, R671, R672 and Geneva
Upgrade.
. Involved in System Integration Testing(SIT) for R671
. Coordinating within the onsite design and development team for timely
deliveries.
. Liaising with the senior team members for carrying out code
developments for various modules and resolving bridge cases and change
requests (CR's) raised by clients.
Educational Qualification
. Bachelor of Engineering In Electronics and Instrumentation from
Visveswariah Technological University, India
Awards and Recognitions
. Sogeti Star Awards - Star Performer for the year 2011
Reference
References available on request.