Supply Chain Manager
Resume:
Shawn C. Hess
**** ****** **. ***** ******, UT **095
Cellular: 801-***-****
Email: ********@*****.***
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Professional Summary
Strong and decisive leader, degreed with professional certifications
and 18 years of management experience in warehousing, production,
transportation, logistics, and fleet management. Practiced in building
and sustaining critical business operations and have a proven track
record in designing and executing cost reduction strategies.
Competencies
SAP, Oracle, Batchmaster
UPS, FedEx, DHL
AES International
Logistics Coordination
Driver Management
OSHA Forklift Trainer Certified
Lean, Six Sigma, 6S
Warehouse Management System
Supply Chain Management
Inventory Management
Profit and Loss Management
Computer Network Administration
Barcode Scanners, Bluetooth
MS Excel, Project, Access
Fleet/Delivery Management
.
Professional Experience
General Manager Exel Direct - MXD Group
8/2013 - Present
. Responsible for hands-on management of the following on-site: HR,
IT, Maintenance, Accounting, Operations Management, Transportation
Inbound and Outbound Scheduling, Fleet Management, Purchasing,
Logistics, Routing, Staffing, Training, Exception Management,
Process Improvement and other duties as assigned. Major resources
such as HR, IT and Accounting are provided at the regional and
corporate levels.
. Directed daily operations of logistics hub and final mile delivery
service.
. Hired and trained independent contractors for home delivery in
three states and transportation to other hubs in six states.
. Controlled P&L, managed labor in office and warehouse, approved
purchases and capital expense projects.
. Maintained SOPs for several different clients with differing
requirements. Managed delivery and operations to SOP requirements
ranging from white glove, mid-tier and over the threshold.
. Streamlined operations and increased productivity while
consistently exceeding objectives.
. Increased reverse logistics accuracy from 47% to 99.96%.
. Replaced 80% of original staff, set up training programs and
coordinated training with corporate QA and other hubs in the
western region of the US. Improved performance in every
statistical category and maintained all client and customer
relationships.
. Negotiated contracts and pay with independent contractors,
established accounts with local companies for safety, equipment and
facility maintenance, recycling and waste removal.
. Analyze Business through reporting and testing of business
information systems. Develop strategies, policies, operating
procedures and training curriculum to produce optimal processes and
maintain a world class logistics hub.
Supply Chain Manager Lusid Technologies
12/2012 - 8/2013
. Serve as the lead driver of the global chemical supply chain
strategy, process improvement, organizational structure and
technology development required to support manufacturing, supply
and delivery needs.
. Direct and control all supply chain activities including
purchasing, production control, material control, inventory
control, warehouse and shipping/receiving.
. Develop and implement policies and procedures, job descriptions,
material schedules and coordinate the efficient movement of
materials.
. Review and plan requirements for purchasing material to support
production, capacity optimization and continual improvement of an
integrated strategic sourcing process.
. Identify opportunities of improvement through the use of various
advanced monitoring tools and techniques such as Six Sigma, Lean,
5S+S, and other initiatives.
. Establish internal bench marking comparable to industry and
external data that will give internal and external visibility to
performance and overall improvement.
. Ensure monthly metrics are deployed for each supply chain
department and are monitored, analyzed and active through daily
action as required to achieve controls and objectives.
. Establish supplier performance measurement system with monitoring
tools to ensure source of supply and contractual obligations are
fulfilled.
. Create and maintain internal and external dashboard supporting the
attainment of objectives, service level requirements, and alerts
for error detection or potential failures.
Shawn C. Hess ********@*****.***
Logistics Manager Rastar Printing
2/2011 - 12/2012
. Managed team of delivery drivers and dock personnel in a three
building campus environment.
. Maintained fleet of delivery trucks, dock area, material handling
equipment, and ship stations.
. Developed and implemented KPI measurements to improve processes and
on time delivery.
. Authored over 35 Standard Operating Procedures and training plans
for shipping and receiving areas.
. Developed Standard Work binders for department employees and added
to workstations.
. Reduced average miles per delivery over 30% and reduced fuel costs
28%.
. Directed departmental 6S, Safety, and process improvement
strategies at three facilities.
. Established performance goals for eleven direct reports and dictate
department cross training.
. Managed inventory, control inventory shelf life and maintain
storage requirements on specific parts.
. Provided two department safety trainings each week, oversee OJT and
Certification Program.
. Negotiated substantial discount on LTL freight with two major
carriers, utilized couriers when business needs dictated higher
workload.
. Integrated shipping workstations to access all third-party software
- UPS, FedEx, DHL, LTL/TL.
. Reduced department labor by 40%.
Plant Manager Carpenter Company
11/2008 - 02/2011
. Cultivated a proactive health, safety and environmental culture
that supported company policy, practices and complied with law.
. Reviewed and approved departmental short term/long term plans and
production schedules with subordinates. Ensured that related
strategies in plant efficiency management, inventory control and
coordination of shipments supported overall objectives.
. Controlled and/or coordinated the allocation of departmental
personnel, machinery and other resources to optimize production at
the lowest possible cost.
. Evaluated proposed facility maintenance shutdowns and/or equipment
repairs. Considered relative cost to benefit issues and approves or
reschedules accordingly.
. Maintained plant operating instructions and efficiency statistics,
ensured that all company standards, practices and procedures were
followed.
. Prepared and maintained departmental budgets and capital requests.
. Evaluated and managed operational costs, equipment/process
efficiencies and departmental productivity. Provided related
guidance to direct reports as necessary.
. Monitored departmental employee performance, development, training
and succession management needs. Established protocols which
prompted optimal growth in all areas.
. Utilized available company resources effectively and promulgated
positive interdepartmental relationships.
. Promoted and monitored a departmental culture conducive of
generating continuous improvements, collaboration, customer
satisfaction and adherence to Core Principles.
. Led and measured Operational Excellence initiatives for production
units.
. Improved customer satisfaction index from 98.75% to 99.98%.
. Increased sales from $9M to $13M annual, reduced raw material costs
over 7% and slashed labor cost 18%.
. Set up the quality management and total preventive maintenance
systems.
. Maintained IT infrastructure and SAP system. Implemented wireless
barcode scanners.
. Chaired Six Sigma projects for reducing odor, improving packaging,
and preventing damage.
Fleet Supervisor State of Utah
01/2005-11/2008
. Purchased equipment on limited taxpayer budget within state
purchasing guidelines.
. Maintained Utah Department of Public Safety Fleet of over 750
vehicles.
. Coordinated police equipment installation and repair on all public
safety vehicles.
. Developed serialized tracking system for all inventory equipment.
. Calculated product life cycle on all equipment including vehicles
and vehicle accessories.
. Resolved vehicle equipment failures, and replaced totaled vehicles.
. Systemized vehicle transfers according to regional needs and
events.
. Executed disposal of vehicles and equipment through state and
federal surplus programs.
. Negotiated contracts for state contract bid program.
Shawn C. Hess ********@*****.***
Warehouse/Logistics Manager HCA Supply Chain Services
12/2000-01/2005
. Managed $20M inventory averaging 240,000 sku's.
. Implemented comprehensive project management solutions for
clinical, financial and administrative functions of healthcare
delivery. Improved fill rate from 99.65% to 99.98%.
. Increased order picker accuracy from 99.45% to 99.86%, while
reducing labor by 15%.
. Minimized non-moving stock to less than 0.5% and achieved a loss
rate under 0.2%.
. Streamlined operations and increased productivity while
consistently exceeding objectives.
. Customized WMS barcode inventory tracking system and expanded
facility capacity 33%.
. Negotiated contracts for 3PL, facility and equipment maintenance.
Education, Certification and Achievements
. Bachelor of Science Business Integrated Supply Chain and Operations
Management
University of Phoenix 3.86 GPA out of 4.0
. Computer Technology Associate of Occupational Studies - Stevens
Henager College
3.85 GPA out of 4.0
. APICS - Certified Supply Chain Specialist CSCP
. APICS - Certified in Production and Inventory Management CPIM
. Six Sigma - Green Belt Certification
. Supply Chain Council of Professional Industry Leaders -
Contributing Member
. Awards including promotions, recognition, Olympic tickets, cash
bonuses, etc.
Recommendations
Harry Brock - Purchasing & Procurement Manager at Rastar, Inc.
Shawn is a very detail oriented manager that is capable to multi-task to
get the best results in a very busy and active environment. He gets the
job completed every time.
Jason Westenskow - HR Director at Frito-Lay
Shawn is a proven manager that has demonstrated the ability to
effectively run the business through a highly engaged workforce. He is a
driven leader that gets results the right way.
Shila Marie Mclemore - Senior Staffing Consultant at Express Employment
Professionals
While I was employed with Adecco staffing agency, Shawn hired my company
to fill open positions within Carpenter Co during the peak production
seasons. Shawn was a pleasure to work with. He worked closely with me to
forecast his staffing needs. He gave clear expectations of what was
needed from the associates and was able to give constructive criticism on
associates hired to work with him. He reported all hours worked by my
associates in a timely manner and was given high remarks by my associates
working for him. His leadership skills were impeccable and Shawn could
often be found working the lines with his employees. Shawn excelled as
the branch manager, worked well under pressure and was able to utilize
his resources to be successful. Along with the professional relationship,
Shawn was a kind person to work with and truly connected with all who
came into contact with him.
More Information at:
http://www.linkedin.com/pub/shawn-hess/30/396/651/
http://shawnhess.elance.com
Contact this candidate