Cornelius M. Spellman

** ******* *** *******, ** 23666 757-***-**** accdz3@r.postjobfree.com

Education

A+ 220-801 November 2013 Comptia

Associate of Science October 2012- Present T he Art Institute of PITTSBURGH ONLINE

Major: Web Design & Interactive Media

Related coursework: Digital Imaging for Multimedia & Web Design, Color Theory for Multimedia & Web Design

Apprenticship February 2003 Community college USAF Technical School

Major: Maintenance Production Management

Skills & Abilities

Graphic Design

Brainstorms to create logo for clients

Create templates, logos, advertisement, flyers

Uses desktop and mobile applications to publish advertisement

Understand and demonstrates the use color scheme in design

Training

Trains new employees and cross-training employees

Publishes guidelines and detailed instructions for employees

Communicates with management staff on updates of new training updates

Plans, Scheduling, Coordination

Creates and modifies the scheduling of people, equipment, and resources to meet operational requirements

Coordinates planning actions for weekly, month, and long range schedules

Expedites work flow and ensures task are completed in a timely manner

SOFtware/Applications

Adobe Creative Suite

Adobe Illustrator

Adobe Photoshop

Adobe Flash

Adobe Acrobat

Remedy

Windows 2000, XP, Vista, 7

Microsoft Office 97, 2003, 2010, 365

Audacity

Ubuntu

Sketch Book Pro

Social Media Applications

Experience

Food Service Worker A ir Force Services Agency September 2013- Present

Operates standard cooking equipment such as mixing machines, steam cookers, scales, toasters, food choppers,

and a variety of ovens and stoves; cares for and makes minor adjustments to equipment.

Prepares salads, vegetables and other foodstuffs to assist in full meal preparation.

Assists cooks, bakers and meat cutters in preparing and cooking meats, vegetables and other foodstuffs

according to recipe and food service standards.

Serves prepared meals, maintaining proper portion control.

Receives, checks in and inventories foodstuffs and supplies according to requisition.

I nforms supervisor of inventory levels.

Cleans and sanitizes work area and equipment in order to maintain kitchen and food service areas according to

standard.

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Serves as a fry cook in a canteen or snack bar.

Crew Trainer/Maintenance Worker McDonald’s J une 2012 - Present

Trains crew members and apprentices,

Ensuring apprentices have the recourses to complete task

Supervises fellow staff members during their training period, assessing their skills

Identifies any extra training needed by the crew, providing solutions for difficult task

Regularly updates the management team w ith the progress of the staff

Installing, repairs, and maintains facility grounds and equipment

Food Service Worker A ir Force Service Agency October 2010 –June 2012

Operates standard cooking equipment such as mixing machines, steam cookers, scales, toasters, food choppers,

and a variety of ovens and stoves; cares for and makes minor adjustments to equipment.

Prepares salads, vegetables and other foodstuffs to assist in full meal preparation.

Assists cooks, bakers and meat cutters in preparing and cooking meats, vegetables and other foodstuffs

according to recipe and food service standards.

Serves prepared meals, maintaining proper portion control.

Receives, checks in and inventories foodstuffs and supplies according to requisition.

I nforms supervisor of inventory levels.

Cleans and sanitizes work area and equipment in order to maintain kitchen and food service areas according to

standard.

Serves as a fry cook in a canteen or snack bar

Team Lead T he Arc of Virginia Penisula October 2010 –October 2011

Assist department managers

Contact and foster client relationships

M anage team performance and progress

Coordinate, attend and lead team meetings

Insure employees have appropriate training and other resources to perform their jobs.

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Establish work procedures and processes that support company and departmental standards, procedures, and

strategic directives.

Supply Specialist LockheeD Martin A ugust 2009 -2010

Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment

Maintain automated supply system for accounting of organizational and installation supplies and equipment

Issue and receive computer hardware.

Secure and control sensitive hardware in security areas

Support accurate inventory of property accountability to customer’s new and existing of IT equipment,

furniture, and hand held electronics device items.

Customer Service Representative Apac Customer Service A ugust 2008 – April 2009

Listens attentively to customer needs and concerns; demonstrate empathy.

P repares complete and accurate work and update customer file.

Communicates effectively with individuals/teams in the program to ensure high quality and timely expedition of

customer requests.

E ffectively transfers misdirected customer requests to an appropriate party.

Contributes ideas on ways to resolve problems to better serve the customer and/or improve productivity.

Participates in activities designed to improve customer satisfaction and business performance.

Builds rapport with customers by greeting them in a courteous, friendly, and professional manner using

p rocedures learned during new-hire training.

Uses decision-support computer software programs to respond to common customer work/service order inquiries

and requests.

Inbound Customer Care Representative Teletech JANUARY 2008 – June 2008

Provides basic customer service for a high volume of primarily routine inbound telephone calls

Interacts with customers and company sales and/or service representatives to handle a variety of functions.

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Answers non-technical questions regarding company products and assess the status of returns, repairs,

replacements, orders, delivery schedules

M aintains records of returns, schedule changes, product enhancements or changes, and product pricing.

Resolves and answer billing questions.

Handles correspondence from customers and representatives.

Hot Cook Golden Corral Novemvber 2006 – January 2008

Observe and test foods to determine if they have been cooked sufficiently.

Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.

Regulate temperature of ovens, broilers, grills, and roasters.

Receive and accounts for weekly shipments

Sets up station according to restaurant guideline

Planning, Scheduling, Expediting Clerk U nited States Air Force September 2002 – October 2005

Expedites the f low of information, work, and materials

Compile reports on the progress of production issue

Plans, schedules and organizes use and maintenance of aerospace vehicle

Operates automated information systems to maintain equipment records

Schedules and monitors workload requirements.

Ensures supervisors are advised of capabilities, limiting production factors, and adherence plans and schedules

Maintains reviews, evaluates, and files documented

information for planning and scheduling maintenance actions

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