Customer Service Sales

J

ose A.Rivera

**** ***** ***. ******,**** ***** 440-***-**** accdwr@r.postjobfree.com [ Soc.***-**-****

Objective

Dependable, hard-working Sales Rep for

Timer Warner Cable with over 3 years of experience in door to door sales.

also worked for RCH contractor for time warner cable,Sales Rep - Door to Door Sales .

Tech installer for Directv.

Education

HIGH SCHOOL DIPLOMA 1990 SOUTHVIEW HIGH SCHOOL

Major: Science

Minor: English

Related coursework: Math

Skills

Customer service skills

Satellite dish installations

OEM Certification

Strong attention to detail

Responsible and reliable

Self-starter

Electronics expert

Critical thinker

Customer service-oriented Good at following instructions

English/Spanish fluency

Solid independent worker

Basic math skills

Computer literate

Team player

Flexible work schedule

Power tools

High school diploma

Lifting up to 100 lbs

Dependable independent worker

Troubleshooting

Accomplishments

Restocked and organized items as necessary and as directed.

Responded to and resolved an average of [8] field service requests per day.

Experience

SALES REPRESENTITIVE TIME WARNER CABLE NOVEMBER 2010-MAY 2013

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly

installed and working correctly. Planned work and determined appropriate tools and equipment. Processed work

orders and prioritized jobs. Used hand tools to mount, install, and secure tools. Managed w ork with little supervision.

Door to Door Sales, Picked up to return,take equipment off accounts and return to warehouse for restock. install cable

equipment in customers home, customer service skills,sales skills Installed satellite TV systems in residences and

businesses.

Documented and reported each installation in company log book. Mounted and fastened control panels, sensors and

video cameras

CONTRACTOR SALES REP RCH CABLE APRIL 2008-NOVEMBER-2010

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly

installed and working correctly. Planned work and determined appropriate tools and equipment. Processed work

orders and prioritized jobs. Used hand tools to mount, install, and secure tools. Managed work with little supervision.

Door to Door Sales, Picked up to return,take equipment off accounts and return to warehouse for restock. install cable

equipment in customers home, customer service skills,sales skills Installed satellite TV systems in residences and

businesses.

Documented and reported each installation in company log book. Mounted and fastened control panels, sensors and

video cameras

Installer/ Tech Blue Grass Satilite March 2006-feb 2008

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly

installed and working correctly. Planned work and determined appropriate tools and equipment. Processed work

orders and prioritized jobs. Used hand tools to mount, install, and secure tools. Managed work with little supervision.

Installed Directv cable boxes in customers homes Installed and removed .systems, including pulling wire,

device termination and mounting back boxes .Installed satellite TV systems in residences Placed copper and fiber cables

for voice and data indoors and outdoors..

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