Curriculum Vitae of Itumeleng Mogale

Contact Details

Phone – Cell +316-********

E-mail Address accdlh@r.postjobfree.com

Physical Address Laagte Kadijk 93 1018 BB Amsterdam

Personal Details

Candidate Itumeleng Mogale

ID Number 780-***-****

Availability Immediately

Additional Personal Details

Date of Birth 26 July 1978

Title Mr

Gender Male

Affirmative Action Yes

Highest Qualification High School Certificate (South Africa)

Nationality Swedish

Education – Secondary Schooling

Year Matriculated 1999

LastSchool Attended Fourways High School

Subjects English, Setswana, Geography, History, Business Economics, Biology

Languages Spoken Swedish and English

Skills Matrix

MS Excel

MS Word

MS PowerPoint

MS Outlook

Career History

Period February 2013 – November 2013

Current Position Business Development Manager

Present Company AfriTruth Research

Responsibilities New Business Development:

• Prospect for potential new clients and new research projects

• Research and develop a thorough understanding of the company’s

capabilities

Client Retention:

• Present new products and services and enhance existing relationships.

• Work with technical staff and other internal colleagues to meet customer

needs.

• Arrange and participate in internal and external client debriefs

Business Development Planning

• Attend industry functions, such as association events and conferences, and

provide feedback and information on market and creative trends.

• Using knowledge of the market and competitors, identify and develop the

company’s unique selling propositions and differentiators

• Financialmanagement:

• Propose cost saving solutions when possible

• Managing business development budget

• Credit checks on potential clients and researching the validity of their

business

Reason for Leaving Moved back to Europe

Period June 2005 –November 2012

Position International Commodity Trader

Company Jovah Trading and Projects cc

Responsibilities Business Development:

• Sourcing of new clients for commodity trade suppliers, both within South

Africa and the SADEC region i.e. Zambia, Zimbabwe, Botswana, Lesotho,

Mozambique

• Arranging meetings and presenting client credentials

• Ascertaining capabilities and capacities of different businesses

• Calling prospects, and sourcing either buyers or sellers for clients

• Selling clients’ products to potential buyers

Process control:

• Establish, document and implement Importer Self Assessment internal

controls

• Establish, document and implement internal controls for export regulations

• Liaise with all relevant persons to ensure protocol is followed in exporting

and importing of goods

• Assist clients in preparation of import and export documents

• Managing the import/export process on behalf of clients to ensure all

procedures and process are being adhered to

Development of Client relationships and Client liaison:

• Getting understanding of client business strategy and understanding client

needs

• Contributing to clients’ strategy plans with regards to expansions and other

possible business opportunities

Financial management:

• Propose cost saving solutions when possible, when providing a service

• Sourcing different quotations and prices to meet client requirements

• Credit checks on potential clients and researching the validity of their

business

•

Reason for Leaving Business closed down

Period September 2005 – May 2006

Position Customer Support Consultant

Company Innovation Group

Responsibilities Dealing directly with customer enquiries i.e. Household Insurance

•

telephonically

Handling and resolving customer complaints

•

Process orders, forms, applications and requests

•

Direct requests and unresolved issues to the designated resource

•

Manage customer accounts

•

Keep records of customer interactions and transactions

•

Record details of inquiries, comments and complaints

•

Record details of actions taken

•

Manage administration of policies

•

Communicate and coordinate with internal departments

•

Follow up on customer interactions

•

Dealing with account queries, i.e. billing and invoicing

•

Reason forLeaving Started own business

Period February 2005 – June 2005

Position Customer Support Consultant

Company Dimension Data (AOL)

Responsibilities General customer support

•

Dealing with account queries, i.e. billing and invoicing

•

Follow up on customer requests and delayed services

•

Dealing with both local and international clients

•

Forwarding correct information to service teams, sales and marketing

•

and IT department

Reason for Leaving Contract based

Period March 2002 – September 2004

Position Public Sector Assistant Coordinator

Company Society for Family Health

Responsibilities Information gathering and data capturing

•

Distribute published material and products

•

Planning and coordinating project manager’s diaries and material

•

Liaising with stakeholders and programme beneficiaries to ensure

•

material has been delivered

Keeping record of material distributed, taking orders of material needed

•

Managing project schedule and project plans

•

Coordinate various projects

•

Plan and organize projects

•

Monitor and report on projects

•

Project strategy planning

•

Liaise with a cohort of participating organizations and their significant

•

external stakeholders

Provide regular and ongoing administrative and professional support

•

Coordinate and manage all administrative functions

•

Assist with purchase orders and communication duties

•

Coordinate travel trips and field trips

•

Generate public sector distribution reports on MIS (Management

•

Information System) i.e. graphs and financial reports

Reason for Leaving Family problems

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