Curriculum Vitae of Itumeleng Mogale
Contact Details
Phone – Cell +316-********
E-mail Address *.******@*****.***
Physical Address Laagte Kadijk 93 1018 BB Amsterdam
Personal Details
Candidate Itumeleng Mogale
ID Number 780-***-****
Availability Immediately
Additional Personal Details
Date of Birth 26 July 1978
Title Mr
Gender Male
Affirmative Action Yes
Highest Qualification High School Certificate (South Africa)
Nationality Swedish
Education – Secondary Schooling
Year Matriculated 1999
LastSchool Attended Fourways High School
Subjects English, Setswana, Geography, History, Business Economics, Biology
Languages Spoken Swedish and English
Skills Matrix
MS Excel
MS Word
MS PowerPoint
MS Outlook
Career History
Period February 2013 – November 2013
Current Position Business Development Manager
Present Company AfriTruth Research
Responsibilities New Business Development:
• Prospect for potential new clients and new research projects
• Research and develop a thorough understanding of the company’s
capabilities
Client Retention:
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer
needs.
• Arrange and participate in internal and external client debriefs
Business Development Planning
• Attend industry functions, such as association events and conferences, and
provide feedback and information on market and creative trends.
• Using knowledge of the market and competitors, identify and develop the
company’s unique selling propositions and differentiators
• Financialmanagement:
• Propose cost saving solutions when possible
• Managing business development budget
• Credit checks on potential clients and researching the validity of their
business
Reason for Leaving Moved back to Europe
Period June 2005 –November 2012
Position International Commodity Trader
Company Jovah Trading and Projects cc
Responsibilities Business Development:
• Sourcing of new clients for commodity trade suppliers, both within South
Africa and the SADEC region i.e. Zambia, Zimbabwe, Botswana, Lesotho,
Mozambique
• Arranging meetings and presenting client credentials
• Ascertaining capabilities and capacities of different businesses
• Calling prospects, and sourcing either buyers or sellers for clients
• Selling clients’ products to potential buyers
Process control:
• Establish, document and implement Importer Self Assessment internal
controls
• Establish, document and implement internal controls for export regulations
• Liaise with all relevant persons to ensure protocol is followed in exporting
and importing of goods
• Assist clients in preparation of import and export documents
• Managing the import/export process on behalf of clients to ensure all
procedures and process are being adhered to
Development of Client relationships and Client liaison:
• Getting understanding of client business strategy and understanding client
needs
• Contributing to clients’ strategy plans with regards to expansions and other
possible business opportunities
Financial management:
• Propose cost saving solutions when possible, when providing a service
• Sourcing different quotations and prices to meet client requirements
• Credit checks on potential clients and researching the validity of their
business
•
Reason for Leaving Business closed down
Period September 2005 – May 2006
Position Customer Support Consultant
Company Innovation Group
Responsibilities Dealing directly with customer enquiries i.e. Household Insurance
•
telephonically
Handling and resolving customer complaints
•
Process orders, forms, applications and requests
•
Direct requests and unresolved issues to the designated resource
•
Manage customer accounts
•
Keep records of customer interactions and transactions
•
Record details of inquiries, comments and complaints
•
Record details of actions taken
•
Manage administration of policies
•
Communicate and coordinate with internal departments
•
Follow up on customer interactions
•
Dealing with account queries, i.e. billing and invoicing
•
Reason forLeaving Started own business
Period February 2005 – June 2005
Position Customer Support Consultant
Company Dimension Data (AOL)
Responsibilities General customer support
•
Dealing with account queries, i.e. billing and invoicing
•
Follow up on customer requests and delayed services
•
Dealing with both local and international clients
•
Forwarding correct information to service teams, sales and marketing
•
and IT department
Reason for Leaving Contract based
Period March 2002 – September 2004
Position Public Sector Assistant Coordinator
Company Society for Family Health
Responsibilities Information gathering and data capturing
•
Distribute published material and products
•
Planning and coordinating project manager’s diaries and material
•
Liaising with stakeholders and programme beneficiaries to ensure
•
material has been delivered
Keeping record of material distributed, taking orders of material needed
•
Managing project schedule and project plans
•
Coordinate various projects
•
Plan and organize projects
•
Monitor and report on projects
•
Project strategy planning
•
Liaise with a cohort of participating organizations and their significant
•
external stakeholders
Provide regular and ongoing administrative and professional support
•
Coordinate and manage all administrative functions
•
Assist with purchase orders and communication duties
•
Coordinate travel trips and field trips
•
Generate public sector distribution reports on MIS (Management
•
Information System) i.e. graphs and financial reports
Reason for Leaving Family problems