Customer Service Assistant
Resume:
Taru Ruparelia
Leicester
LE* 6AX
Email ****.*********@*****.**.**
An experienced with ability to liaise with people from all backgrounds, remain calm
under pressure and problem solve, reliable, easy going and look forward with my job
satisfaction in order of completing my given tasks successfully.
Key skills
• Fluent in English, Hindi and Gujarati
• Excellent organizational skills
• Good spoken and written communication skills
• Tact and empathy
• Accuracy and attention to detail
• The ability to work as part of a team and also on your own initiative
• Good computer and administrative skills
• Respect for confidential information
Employment history
2009 2011 Woodbridge Children's Centre, Leicester
Library assistant & Admin Assistant
• Keeping record of toys and books borrowed
• General reception duties
• Dealing customers
• General administrative work
• Helping customer with filling various forms
2007 2009 Gayatri sweets
Sales assistant
• Serving and advising customers
• Taking payment by cash or card
• Helping customers to find the goods they want
• Advising on the availability of stock
• Giving information on products and prices
• Stacking shelves or displaying goods in an attractive way
Educational History
Holding latest Numeracy & Literacy Level 2 Certificates
Currently Studying ITQ Level – 3
ECDL Advance
Brite Centre Leicester LE3 1LE
Ward Processing
•
PowerPoint
•
Spread Sheet
•
May 2011 July 2011 Apex Works
Level Two IT Course, Flexi Qual
Email and Internet
•
Microsoft office including Word and Excel
•
May 2011 – Belgrave Children’s Centre
• Level 2 award in Food Safety and Catering
Jan 2010- Leicester College
• Business administration level one first class
• Tax production level 1 distinction
2010- Sleek training via Belgrave children's Centre, Leicester
• NVQ two in Customer Service
• Basic first aid
2000-2001 BDA enterprise, Leicester
• Computer literacy and information technology
• RSA level 2
1985-1995 Arya Kanya Gurukul, India
• Complete secondary educations
• Equivalent to GCSE's in Math’s English and Gujarati
Hobbies and interests
Playing badminton and general exercise. Reading books and spending quality time with family as
well as meeting new people
Reference - Available upon request
Contact this candidate