Human Resources Management

Kris Dexter, BBA, PHR

Phone: 989-***-**** . **********@*******.***

Overview:

. Sustainable business practices in area of operations and strategic

planning

. Proven leadership in human resources management, and project

management

. Proven knowledge and implementation of HRIS, and ASP systems

. Proven ability to collaborate with diverse talented groups, building

trust and leading teams.

. Demonstrated progressive level of responsibility

. Credible and respectful community leader in the Great Lakes Bay Region

Work Experience:

Consulting (Independent)

(2008 - Present)

Provide consulting services for HR solutions, performance management,

project management, and leadership effectiveness

. HR Consulting/Assessment/Strategic Assessment

. Process improvement/creating value, unity and balance in the workplace

. Successfully directed and developed of staffing company

. Successfully led an independent DME vendor in their initial Commission

on Accreditation of Rehabilitation Facilities (CARF) for Medicare

compliance

. Collaborative partnership on organizational performance improvement

Director of Operations/Sales

RightAnswer.com, Inc. (2011 - Present)

Responsible for the oversight of the day-to-day Operations, Account

Management and Human Resource functions.

. Significantly involved in the business operations for a $2.3 million

acquisition Software-as-a-Service

. Significantly involved in establishing business Unit International

Distributors Agreements, invoicing and account management throughout

USA.

Director of Human Resources

MidMichigan Industries, Inc (2010 - 2011)

Managed the day-to-day Human Resources operations; including budget,

employee relations, wage & hour compliance, employment law, policy

administration, recruitment, benefits, pension administration,

compensation, and training.

. Successfully Implemented a new benefit structure HRA model for cost

containment measures without increasing cost to employees or

eliminating benefits.

. Served as the Recipient Rights Administrator for clients

Kris Dexter . Page Two

Employment/Recruitment Manager

MidMichigan Medical Center-Midland/MidMichigan Health (06/2001 - 12/31/07)

Responsible for overall management of employment, recruitment and

retention, budget, workers compensation, unemployment, policy and

procedure, strategic planning, project management, regulatory compliance

and coordination of Business Association Agreements as part of Corporate

Compliance.

Outcomes:

. Successfully passed 2007 Joint Commission survey with zero

recommendations

. Worked closely with Corporate Compliance Officer related to Business

Associate Agreement and various Independent Contractor contracts

. Developed and implemented a strategic recruitment plan resulting in

successfully filling nationally known healthcare professional shortage

positions

. Managed health system's recruiter and unemployment coordinator

. Significantly involved in Developed and implemented a "centralized"

unemployment claims management process for the multi-hospital system,

long term care facilities and physician practices resulting in reduced

costs and improved productivity

. Evaluated, redesigned and implemented a new structure for system

hiring and employment practices

. Significantly involved to Develop, train, implement, and administered

a Talent Management solution system to "standardize" employment

practices, establish retention benchmarks, improve hiring process, and

decrease "time to fill" for multi-health system, long term care

facilities and physician practices

. Successfully lead a team to coordinated multi-hospital merger and

relationship building for employment practices and legal compliance

. Developed and implemented workforce development strategies to increase

student clinical rotations resulting increased qualified applicant

pool

. Coordinated a successful healthcare career showcase event in

collaboration with MiTech and tri-city area public schools

. Significantly involved to Develop and implement "standardized" system

wide employment policies in accordance with regulatory compliance

. Community representative in providing coaching/mentoring related to

healthcare careers

. Served as Operations team member with Executives i.e.; budget, FTEs,

contract staff, compensation, employment offers and recruitment issues

. Managed, coordinated and implemented special community recruitment

programs and events in coordination with public schools, MiTech and

Michigan Works

. Served on various internal strategic and parallel teams

. Assisted with planning and implementation of affiliate downsizing and

workforce strategies

. Served on Lawson (Human Resources Information System) implementation

team

Kris Dexter . Page Three

Human Resources Manager

Gratiot Medical Center (1995 - 2001)

Managed the day-to-day business operations; including employee relations,

wage & hour compliance, employment law, policy administration, labor

relations, recruitment, benefits, pension administration, compensation,

workers compensation and unemployment, and training and development

activities for over 1,000 employees and four subsidiary affiliates.

Outcomes:

. Developed and managed departmental budget including compensation

program

. Managed the self-funded health insurance program, and all benefit

programs

. Administered three labor union contracts, and successful union

negotiations

. Served as a team member for negotiations of three union contracts

. Successfully participated in the decertification of (1) union contract

. Completed cash out of a Defined Benefit Pension program with 385

participants

. Implemented new Defined Contribution Pension program

. Designed and implemented a benefit plan and pension program for the

subsidiary Dialysis companies

. Implementation of new compensation program

. Project Lead for the Human Resources Information System Implementation

team

. Implemented a new Payroll/Human Resources Information System

(MedSeries4)

. Project lead for Joint Commission's Accredited Organization Human

Resources standards

Education

Bachelor in Business Administration/Management

Northwood University, Midland, MI

Leadership/Professional Development/Membership

. PHR Certified, Professional Human Resources through Society of Human

Resources

. Completion of Great Lakes Bay Regional Leadership Program - 2012 Board

Vice President, Humane Society of Midland County

. Prior Michigan Healthcare Human Resources Association (MHHRA)

-Conference Planning Committee member

. Society of Human Resources Management member

. Event Coordinator - Largest Charity Fundraiser for Humane Society of

Midland County

.

Past affiliations

. Hospital Council of East Central Michigan Healthcare taskforce team

. East Central Healthcare RSA - Re-career Committee

. Midland County Career Showcase Committee - MiTech

. MiWorks Nursing Task Force Team

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