Manager Operations

MARK A. BALLOU

**** ***** **.

Bettendorf, IA

HM 816-***-****

ALT 563-***-****

************@*****.***

HIGHLIGHTS OF QUALIFICATIONS

- Served 14 years in the U.S. Military with 9 years experience in law enforcement.

- Skilled in analyzing, coaching; instructing and supervising individuals.

- Security Clearance: DOD Secret (S) - January 2009.

- Firearms experience as an instructor: M9 9mm pistol, M4 Carbine, 12 gauge shotguns, M203

grenade launcher, M249 SAW, .50 cal machine gun, AT4, .40mm Glock and pistol.

- Proficient in all Microsoft Office programs

- A self-motivated person who can work as an independent individual or with a team to complete

the mission successfully no matter what the circumstances.

WORK HISTORY

1999 – Present: United States Army

CARGO SQUAD LEADER- 2000-2003: HHC 2/2 Infantry; Vilseck, Germany

Responsible for the health, welfare, and training of seven Soldiers; responsible for the

maintenance and combat readiness of two five ton trucks, four HEMTT cargo trucks, and one

HMMWV; supervises and trains subordinates on how to operate, load, unload and transport all

classes of supplies, and the handling of hazardous and sensitive cargo.

MILITARY POLICE PATROL SUPERVISOR- 2004- 2006; U.S. Army, 3rd MP Battalion,

Fort Stewart, GA

Managed over 17 patrols whose duties included maintaining Law and

Order, highway patrol, and area security for over 56,000 Soldiers, Civilians and Family

Members; covering over 200 miles; conducted and supervised multiple D.U.I checkpoints, click

it or ticket checkpoints and crime scene investigations.

DESK SERGEANT 2006- 2008: U.S. Army Garrison; Grafenwoehr and Vilseck, Germany

Worked for the Provost Marshal Office serving a community of over 9,000 Soldiers, family

members, and civilian and support personnel; provided supervision for and technical guidance

for 3 MP patrol shifts; reviewed all patrol reports, blotters, journals and MP reports; identified

serious incidents and initiated reporting requirements for higher headquarters; monitored 74

intrusion detection alarms; coordinated activities between military and host nation emergency

response elements.

FOREIGN LIASON/ MENTOR/ OPERATIONS MANAGER- 2008- 2009: Afghanistan

Conduit for 15 Afghanistan and Pakistan Liaison Officers; instituted and organized

communications between Afghanistan and Pakistan forces; trained and mentors all foreign

officers in joint operations planning and procedures. Facilitated weekly Border Subcommittee

MARK A. BALLOU

1119 Brown St.

Bettendorf, IA

HM 816-***-****

ALT 563-***-****

************@*****.***

and Tri-Partite Commission meetings. The meetings included the NATO Secretary General and

numerous General officers. Received and disseminated time sensitive incident reports throughout

Regional Command-East.

OPERATIONS MANAGER- 2009- 2012: Fort Leavenworth, Kansas

Managed and supervises unit arms room, supply, and administrative section consisting of six

personnel; maintained man-hours utilization report in support of garrison missions; publishes

unit training schedules, long, short, and near term training plans; monitor unit weapons

qualifications percentages and coordinate range certifications; records and report company and

battalion status on mandated training guidance.

ASSISTANT OPERATIONS MANAGER- 2012-2013: 55th MP Company; Camp Casey,

South Korea

Ensured that all communication and detailed information was disseminated to the battalion to

enure mission accomplishment; assists the Senior Operations Manager in monitoring production

indicators and statistic; supervises administrative, morale and medical waivers processing.

Analyzes regulatory guidance and prepares staff recommendations.

PROFESSIONAL TRAINING

2001 Transport/ Storage HAZMAT – US Army

2003 Warrior Leaders Course – US Army

2005 Army Recruiter – US Army

2007 Advanced Leaders Course – US Army

2010 Combat Life Saver – US Army

2010 Child Abuse Prevention Investigation – US Army

2010 Unit Prevention Leader – US Army

2011 Conventional Physical Security/ Crime Prevention – US Army

2012 Mobile Retention Training – US Army

EDUCATION

108 credit hours Homeland Security and Defense

American Military University

References Available Upon Request

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