Customer Service Medical

MARY JANE TORRES

Houston, Texas

Phone: 214-***-****

E-mail: ******@*****.***

OBJECTIVE Seeking an Adiminstrative – Assistant- Accounting Representative

Support/Customer Service position offering extensive expertise within Manufacturing/Industrial

Industries, and Educational, Healthcare. Bi-lingual (Spanish/English) with 20 years plus in varies

Industries experience in administrative office positions and 10 years in Medical field. Multitask

skilled at developing and maintaining a strong team environment and fostering open

communication and excellent customer relation.

SKILLS Bilingual (English/Spanish), 10 key by touch, Typing approx. 50 wpm,

Telephone Etiquette. Handled all equipment in an office setting, various

Fax machines, Copier’s. Various software- Office 97/98, Access, Excel

Impac certificate, SMS, Invision/IRMA, People Soft, Clin Web (received training

certificates), Jamis Accounting.

EMPLOYMENT HISTORY

05/27/2013 – 08/30/2013 Deerbrook Skilled Nursing & Rehab Facility Humble, Texas

Administrative Department

Assistant Business Office Manager

Medicaid Billing – review discrepancies follow up, handled client funds-

Bank deposits daily- calling state consultants on payment or status.

Answer incoming calls concerning client, pharmacy calls, various issue’s.

Daily meeting's

07/16/2012- 04/19/2013 - Gulf Copper Dry Dock and Rig Repairs, Galveston, Texas

Human Resources Department

Benefits Coordinator – (Bilingual)

Coordinated all enrollments for Employee Health, Vision, Dental, 401,

ESOP and Life Insurance.

Assisted in Payroll vacation payout –verifying all attained hours

were valid. Resolution on issue’s pertaining to health claims or any

Other enrollment depending on each case scenario.

09/01/2007- 07/16/2012

Gulf Copper Dry Dock and Rig Repair, Galveston, Texas

Accounts Payable Assistant

Reviewing all invoices, Purchase Orders, Proof of delivery for batching

Processing preparation for Data Entry. Researching and resolving issue’s

Reviewing with Project Managers for approval. Pay out on accounts. Prepare

check run. Print checks. Pull backup invoices.

Page 2

04/03/2006 – 04/15/2007

Action Personnel – Galveston, Texas (Contracted at University of Texas Medical

Branch) Department of Finance, Accounting Clerk III

Auditing Expenses from various departments for Travel, Conferences, Business

Entertainment, miscellaneous functions. Reviewing compliance codes are within

the State Guide Lines. Researching discrepancies and follow through with

resolution. Approve and validate for payment, review and approve for Cash

Advance requests.

7/03/2004-01/21/2005

M I Lewis Social Service Center, Galveston, Texas, Case Consultant

Reviewing individual cases for financial assistance Issue Checks for qualified

Cases.

04/19/2004 – 06/11/2004 – Temporary Contract

University of Texas Medical Branch, Galveston, Texas

Department of Obstetrics & Gynecology – Revenue Auditing Division

Coordinator I

Loading Medical Billing documentation, Medicaid & Various Commercial

Insurance & other Benefit Programs data/information. Duties varied day to day as

needed with this position.

08/27/1997 – 08/30/2003

University of Texas Medical Branch, Galveston, Texas

Department of Psychiatry/Behavioral Health Care

Sr. Patient Service/Medical Billing Representative

Position held was Liaison for both Clinic/Billing areas – Daily Clinic

Duties verify scheduled appointments for certification, coordinate with

Outpatient Service Associates and Staff on time turnaround for billing.

Report to Medical Director for review. Track allotment funds for faculty.

02/01/1992 – 01/30/1996

Morris Moore Chevrolet, Galveston, Texas

Administrative Secretary/Purchasing/Payroll Clerk

Data entry on all registered vehicles, title transfers, drafts, inventory.

Payroll 150 employees, Accounts Payable review posting payout,

.

01/1972 – 03/1984

Galveston Beverage Inc., Galveston Texas

Administrative Assistant

Accounts Data entry preparing invoices for route deliveries. Accounts Payables,

Preparing orders on day purchases, Posting accounts on daily sales, .

Preparing daily cash deposits, Coordinating sales for varies community functions,

Payroll weekly.

Contact this candidate