Mo Yassin

****-** *** **, acccwv@r.postjobfree.com

Calgary AB, T3C 0T1

403-***-****

HI G H L IG H TS O F QUAL I F ICAT IONS

Three years of recruitment, staffing and on-boarding experience as well as

generalist duties such as administering new hire packages, vacation allotments

and benefits claims

Strong In terpersonal skills, efficiently building effective working relationships

w ith managers and clients

Strong organizational and time management skills, prioritizing and managing

m ultiple competing deadlines to ensure recruitment needs are met

Capable of adapting to various changes in the organization/unit's structures,

systems and policies

Advanced working knowledge of Outlook, Microsoft Word, Excel and PowerPoint

Excellent analytical skills with emphasis on problem solving, tact and diplomacy

Over 4 years of Marketing/Social media experience while working as a

coordinator for Bell Canada

Extensive community service with the YMCA leading various fundraising and

event planning campaigns

P ROFESSIONAL E XPER I ENCE

NTSD-Human Resources Administrator, 2011- 2014

Shaw Communication, Calgary, Alberta

Conduct full cycle recruitment, staffing and on-boarding to meet staffing

demands in a timely manner

Create the new hire packages, administer payroll papers, vacation allotments,

benefits and retirement claims as well as other generalist duties as required

Develop online t raining manuals for new hires to assist with ini tiating the

t raining regimen in order to ensure effective on-boarding experience

Building and maintain professional working relationships with all managers

and supervisors to identify upcoming recruitment needs accordingly

Maintain and improve the Company’s HR processes, including but not limi ted to

benefits administration, employee development, talent acquisition, and payroll.

Answer general HR queries from employees regarding vacations, benefits and

payroll

Process and maintain all employee benefit enrollments, terminations, and

changes in the Company’s benefits administration system

Play an active role in the health and safety initiatives of the office, collaborating

w ith the leadership team and other stakeholders

Assist with maintenance of the employee database

Marketing Coordinator, 2010-2011

Bell Canada, Toronto, Ontario

Monitored t rends in social media tools, t rends and applications and

appropriately apply that knowledge to increasing the use of social media

Buil t and implemented online advertising on social media channels

Analyzed multiple campaigns and t ranslated anecdotal or qualitative data into

r ecommendations and plans for revising the social media campaigns

Improved the impact of social media on the overall marketing efforts through

various strategic efforts and kept detail accounts

Monitored Visa expenses on corporate Visa accounts upon request from

m anagement

Spearheaded a new department wide campaign to start a paperless online

t raining method based on web based t raining manuals for new hires

Assistant Manager, 2006-2010

Banana Republic, Toronto, Ontario

Trained store staff by reviewing and revising orientation to products and sales t raining

materials; delivering t raining sessions; reviewing staff job results and learning needs with

retail store manager; developing and implementing new product t raining

Att racted customers by originating display ideas; following display suggestions or

schedules; constructing or assembling prefabricated display properties; producing

merchandise displays in windows and showcases, and on sales f loor

Helped customers by providing information; answering questions; obtaining

merchandise requested; completing payment t ransactions; preparing merchandise for delivery

Prepared sales and customer relations reports by analyzing and categorizing sales

i nformation; identifying and investigating customer complaints and service suggestions

Maintained quality service by establishing and enforcing organization standards

Maintained professional and technical knowledge by attending educational workshops;

reviewing professional publications; establishing personal networks; benchmarking state-of-

the-art practices; participating in professional societies

ED UCAT ION

B achelors of Arts

Honors Psychology, 2006-2010

York University, Toronto, Ontario

Graduated with an Honours i n Psychology from York University

Maintained a 3.8 GPA average during the four year tenure at the

U niversity

Lead research projects on memory, cognition and neuroscience for clinical

r esearch

Maintained a high level of communication with university professors and

p rospective research candidates in order to organize and schedule experimental

s tudy assessments

Participated in various campaigns most notably the Student Association’s

f reeze the tuition effort

Engaged in various multicultural groups bridging the gap for a more

positive relations between students and faculty while maintaining academic

r equirements

VOLU N TEER EXPER I ENCE

Assessment Monitor, 2011-2012

Eu-Claire Y MCA, Calgary, Alberta

Encouraged the signature of new immigrants to the program through

i nformation sessions that highlights the benefits of the program

Delivered various workshops engaging and motivating attendees with various

medium

Worked as part of the YMCA L INC program which provides newcomers to

Canada with a language test based on the CLBA (Canadian Language

Benchmark Assessment) tool which is used to assist in placement of clients in

government funded language programs

Tracked client data on behalf of the management team and proper reporting is

completed

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