Management Software

Mr MUINUL HASSAN MATIN

* ********** *****, ***********, ********. SK15 3RL

Telephone: 016*-***-****

Email: *******@*****.**.**

Personal Profile

I am a friendley flexible hardworking person, proactive and able to manage

my duties effectively. I am able to work on my own or in a team

environment. have experience of project management & able to meet

deadlines.

I am adaptable & I have excellent interpersonal skills plus I am a

conciencious worker.

Employment & Experience

2002 - 2009 British Gas, Hattersley Site

Account Administrator

. Responsibility for updating and maintaining customer accounts

. Dealing with all general enquiries regarding electricity and gas

accounts

. Using Software packages including SAP, C1, TGB, MS Office etc.

. Contacting meter operators

. Ensuring targets are met and maintained

. Applying active charging according to the debt path

. Report Faults to the Help Desk

2002 - 2007 Two Trees Sport College

Technology Technician

. Assisting with various electronic circuits and software packages.

. Operating a wide range of machinery utilised within the technology

department

. Support with graphics, digital photography and the use of scanning

equipment

. To provide Windows server 2003 & Xp support

. Provide general printer & scanner support

2000 - 2002 University of Manchester

IT Assistant

. Backup procedures

. Provide Hardware & Software Support

. Support Netware 5.0 Servers

. Updating the asset register

. Purchasing of computer hardware and software equipment

. Implementing Virus Policy

. Attending internal & external meetings

. Carrying out ergonomic surveys of all Departmental staff

. Provide Help Desk to the University Academic staff

1998 - 1999 Time Computers. Stockport

IT Sales Executive

. Selling of Computer Systems

. Dealing with Credit Agreements

. Installation of Software

. Use of various software including Lotus smart suite & Swan

system

. To provide computer support

. Demonstrate Computer systems to the public

. Dealing with all general day to day administration

responsibilities

1992 - 1997 East Riding Health Authority, Hull

Technical Support Specialist

. Implementation of two Novell Servers and various PCs to local area

network

. Installation and Evaluation of Software.

. Support of the North Humberside Wide Area Network including link to

LGI (Leeds General Infirmary) for the finance ledger

. Support of IT Help Desk and produce monthly statistics for management.

. Software support including WordPerfect, Lotus, Dbase, Harvard

. Graphics, Microsoft Office etc.

. Support of the Wide Area Network (WAN) with links to other

Health Authority Trusts and Regional Health Authority.

. Development of small database systems.

. Order management of PC hardware, software and consumables.

. Development of GP Links using modems.

. Provide support for the IM&T training room.

. Help to support the telephones & the PBX system.

Education & Qualification

Manchester College 2010 - 2013

BSC Hons: Computing & IT Result: 2:2

Methodology, Management, e Business, Virtualization

Foundation Degree Fdsc :

Computer Network & Management

Microsoft Networking;

Server 2008 R2, Forefront TMG 2010

Cisco Networking; Routers &

Switches, WANs

Project Management

Result: Merit

Diploma in ICT Systems Support 2008 -2009

. Implementing ICT Systems Security Policy

. ICT Systems Network Management

. ICT Documentation Procedures

. Maintenance of ICT Equipment

. Customer Support Provisions

. Install, Configure & Upgrade ICT Software

. ICT System Monitoring & Operation

Sheffield Polytechnic 1982 - 1985

H.N.D. Electrical and Electronic Engineering

. Mathematics

. Electro technology

. Electronic Engineering

. Instrumental & Control

. Computer Engineering

Interests and Hobbies

I enjoy football, photography and computing. I also enjoy listening to

music, gardening & cooking

References - available on request

Openshaw College 1979 - 81

'A' Levels:

Mathematics, Combined Maths, Physics

Kelsterton College 1975- 77

'O' Levels:

Maths, Physics, Biology, English, Geography

Humberside University 1986 - 1988

BTEC HND Computer Aided Engineering

Introduction to Numerical control

Project

Robotics

Energy transfer

Computer Aided Design

Contact this candidate