Manager Customer Service

GARY NICHOLSON

**** ******* **** ***** ***********, Ontario L5M 4A7

905-***-**** Email *****@*********.**

Accomplished dedicated, self-motivated professional individual with over 20 years of diversified experience in multiple industries managing and delivering highly successful technical and business development

HIGHLIGHTS OF QUALIFICATIONS

• Experienced working in several diverse technical fields both electrical and mechanical facets

• Highly motivated with strong communication abilities and superior managerial skills

• Strong leadership skills with the capability of supplying hands on technical support

• Expertise in fostering employees and training them correctly with new manufacturing

processes and techniques, optimize the use of available resources and equipment to achieve targets for quality, delivery and reliability within a defined budget adjoined with

consistent gains, JIT,LEAN,5S, OSHA training and JHSC committee

• Project management skills developed through vast work experiences and high fluency

WORK EXPERIENCE

Dainolite Limited July 2012-2013

Production / Plant Manager

Mississauga, ON

• Manage all aspects of custom production, CNC machinery, engineering, welding department, electrical assembly, packaging, paint dept. mechanical assembly, inventory, product management, design, leader of all production staff, health and safety, training, quotations for suppliers and subcontractors, hiring, dismissals, control and manage budgets for each department

• Continuos hands on involvement while working on the production floor daily resulting with less waste of core materials and creating better cycle times on numerous assembly processes

• Conducted weekly production meetings with all production staff. Implement and develop new strategies and techniques to meet targeted goals and adherence to Health and Safety codes

Pineberry Manufacturing Limited November 2008-2012

Production / Operations Manager Mississauga, ON

• Delegated and organized all daily operations of employees and custom designs of custom automation machinery, from concept to design and complete manufacturing of all products

• Provided efficient communication between human resources, marketing, design, engineering, production and shipping departments resulting in much better liaison in the organization

• Successfully managed all vendoring, purchasing. quality, health and safety and customer service

• Created constant growth within the company including moving the entire manufacturing plant

Oerlikon Balzers Coating April 2007-2008 Centre Manager

Burlington, ON

• Responsible for entire operation of a new Pulse Vapor Deposition coating centre including all administrative, production, purchasing, pay roll, training, scheduling, customer relations, machine maintenance, service and delivery scheduling, product knowledge, health and safety training

• Coordination of all personnel in tooling intake, sales, logistics, mechanical and electronics departments, courier delivery and pick up scheduling, Lean Environment 5S, ISO 9001-2000

MKG Imaging Solutions April 2005-2007

Production Plant Manager

Mississauga, ON

• Supervision of over 200 unionized employees in 2 separate re-manufacturing plants, ISO 9001 environment, logistics and distribution of laser print cartridges with 8 direct reports

• Redesigned the layout of manufacturing facility which increased daily parts production by 75%

Upgraded Education March 2002-March 2005

FH Welding Machines June 1998-2001

Machinist and Assemblies Supervisor

Mississauga, ON

• Extensive experience as a machinist producing a wide array of custom electromechanical parts, CNC Mills. Boring Mills, Grinders, Lathes, welding of all types, supervised the assembly departments

Husky Injection Molding Systems Limited January 1989-1997

Mold Maker and Assemblies Technician

Bolton, ON

• Maintained a variety of positions as a machinist creating numerous types of very high tolerance parts for the injection molding field as well as comprehensive training of many other employees working within the production floor. Electrical and mechanical assembly of hot runner molds

EDUCATION

• Microsoft Certified Systems Administrator Diploma M.C.S.A. May 2004-2005

Microsoft Certified Professional M.C.P. Comp TIA, A+ Cert, Security +, Net +

TriOS College of Information Technology Mississauga, ON

• Computer Telecommunications and Electronics Technician Diploma C.T.E. March 2002-2004

Data Acquisition, Digital/Analog, Wireless and R.F., Advanced Maths

DeVry College of Technology Mississauga, ON

• C.N.C. Programming and AutoCAD Design March 1992-1993

Sheridan College Brampton, ON

VOLUNTEER EXPERIENCE

• Actively participate in the Streetsville Hockey League coaching of Minor and Pee Wee Hockey and also contribute in the development of the Streetsville Sabres and Stingers Select hockey teams

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