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Sales Human Resources

Location:
Tampa, FL
Posted:
January 27, 2014

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Resume:

PA T R I C I A H . L I N D Q U I S T

*** *** **** * *** D r i ve

O l dsmar, F L 34677

813-***-****

t r ic ia. l i n dqu is t@gma i l.com

PROFESSIONA L SUM M ARY

L ice nsed P r ac t ica l N u rse

H ighly ski l led career p rofessional w i t h p ract ical exper ience i n a va r iety of heal t h care

m odal i t ies i n both adm in is t ra t ive and clin ical ro les. Demonst ra ted exper t ise i n verbal and

w r i t ten commun ica t ion w i t h st rong i n te rpersonal sk i l ls i nclud i ng team developmen t.

S ign i f ican t leader i n sales and refe r ra l contacts. Exper ienced and k nowledgeable i n

F lo r ida Sta te regu la t ions and standa rds of care compl ian t w i t h t he Agency for Hea l t h

C a re Adm in is t ra t ion. Pract iced i n clin ical review and qual i t y assu rance and u t i l iza t ion

m anagemen t.

C ERT I F ICAT IO NS A ND PROFESS IONA L ASSOC IAT IO NS

F lo r ida L icensed Pract ical Nu rse

CORE T ra ined

I V, Cent ra l L i ne and I V Push Cer t i f ied

E KG Cer t i f ied

E XPER IE NCE

E lmcroft of Car rollwood Senior L iving 7/13 – Present

R esident Services D i rector

M anagement level position responsible for the provision of assessments for

n ew and existing

r esidents and executing clinical services as needed for resident population.

A lso manages the

h i ring and t raining of staff and adhe ring to budget limits for supplies and

l abor. The role includes

accountability for the development of t reatment plans in collaboration w ith

f amilies and 3 rd

p arty providers and compliance w ith state licensing standards. Pa rticipated

i n the successful

state survey w ith 100% compliance to standards.

e Q Health Solutions 6/12 – 7/2013

C linical Letters Specialist

Supportive role on the Documentation Team. Responsible for the timely creation of

correspondence and documentation of clinical decisions for Medicaid providers and

recipients. Conducts monitoring and review of documentation and ensures

compliance with state mandated guidelines.

B roo k d a le Sen io r L i v i ng 1 /11 – 3/2012

H e a l t h a n d Wel l ness D i r ec to r

Responsible for pre-adm ission evalua t ions and ongoing Serv ice Plan Assessmen ts. Act ive

r o le i n Sales and Ma r ket i ng i nclud ing pa r t icipa t ion i n Lead fol low up, Commun i ty

Rela t ions and Tou rs. Ma i n ta i n oversigh t of clin ical suppor t for Residen t popu la t ion

i nclud i ng commun icat ion w i t h Physician and other Heal t h Care Providers. Develop and

n u r t u re rela t ionsh ips w i t h Residen ts and Fam i l ies to foster col labora t ion and main ta i n

q ual i t y care. Superv ision, t ra i n i ng and oversigh t of Nu rs ing staff and Residen t Care

A ssocia tes as wel l as ongoing I n-serv ice T ra in i ng for al l Associa tes re la ted to requ i red

educat ion to main ta in compl iance w i t h sta te regu la t ions. F l uen t k nowledge of Assis ted

L i v i ng Faci l i t y regu la t ions/l icensing standards i n t he sta te of F lo r ida and leadersh ip ro le

i n mai n ta in i ng compl iance.

H o r i zo n Ba y V i b r a n t R e t i r e me n t L i v i ng 3 /09 – 10/10

E xec u t i ve D i r ec to r

Responsible for overal l opera t ions of l icensed Assis ted and I ndependen t Senior L i v i ng

Commun i t y i nclud ing residen t heal t h evalua t ion, wel l ness plann i ng and t r iage,

m a r ket i ng, budget ing, staff developmen t, physical plan t opera t ions, pu rchasing and

compl iance. Developed managemen t team and i ncorpora ted goal set t i ng and team wor k to

f aci l i ta te a safe and f r iendly envi ronmen t conducive to residen t and staff wel l-being.

Col labora tes w i t h 3 r d p a r t y p roviders to ensu re app rop r ia te imp lemen ta t ion of t he rapeu t ic

i n te rven t ion as needed. Act ive r is k management awareness i nclud i ng t he developmen t

a nd del ivery of educat ional models to i ncrease staff competency. Provided leadersh ip and

s uppor t i n each depa r t men t to achieve budget goals and i ncrease revenue.

H o r i zo n Ba y V i b r a n t R e t i r e me n t L i v i ng 10/08 – 3/09

D i r ec to r of Well ness

Responsible for managemen t and developmen t of Residen t Care Staff i n Assisted and

I ndependen t Senior L i v i ng Commun i ty. Du t ies i ncluded daily oversigh t of residen ts and

o ngoing evalua t ion of changing needs. Provided cl in ical exper t ise i n examin i ng t he

a pprop r ia teness of poten t ia l residen ts and resou rcing for p rovision of serv ices as needed.

L ed Residen t Care Depa r t men t i n successfu l ly undergoing bi-annua l sta te su rvey w i t h no

def iciencies.

E me r i t us Assisted L i v i ng 4 /07 – 10/08

D i r ec to r of R esi de n t Ca re

Responsible for t he managemen t of residen t care and nu rs ing staff i n Assisted L i v i ng

E nv i ronmen t. Du t ies also i ncluded daily oversigh t of residen ts and coordina t ion of

serv ices. Ma i n tenance of budget, labor hou rs and revenue as wel l as leadersh ip i n

m anagemen t team, staff t ra i n i ng and imp lemen ta t ion of pol icy and procedu re i n

accordance w i t h sta te l icensu re. Networ k i ng and ma rket i ng to i nc rease census and focus

o n p rovid ing h ighest standard of care to residen ts to ma in ta i n opt imum heal t h and

sat isfact ion.

O pe r a t io n PA R I n c. 11/02 – 4/07

N u rs i ng Supe r v iso r

Responsible for t he t ra i n i ng and supe rv ision of nu rs ing staff and ma in ta i ned qual i t y

m edical serv ices based on agency standa rds i n a residen t ia l t he rapeu t ic commun i ty.

Conducted nu rsing evalua t ions and collabora ted w i t h 3 r d p a r t y p roviders to del iver

n ecessary i n te rven t ions. U t i l ized commun i t y resources and developed p rograms to assist

r esiden t popula t ion i n obta in i ng heal t h care serv ices du r i ng and af te r t rea tmen t.

Responsible for complete documen ta t ion of t rea tmen t p lans for rev iew i n t he cou r t system.

S t. Joseph’s H osp i t a l 1 /02 – 11/02

F loo r N u rse

Provided qual i t y care to pa t ien ts w i t h an emphasis on card iac re la ted condi t ions.

Completed admission evalua t ions, repor ted and documen ted f i nd i ngs and executed

t rea tmen t plans accordi ng to physician’s orders.

E d uc a t io n

Pasco He r nando Commun i t y Col lege 1/01 – 12/01

L icensed Pract ical Nu rsing

St. Petersbu rg Col lege 7/99 – 5/00

Psychology

P rofessional References

Lois Miller – Sales and Marketing Specialist – 727-***-****

Carol Townsan – Horizon Bay at Lutz, Human Resources Director – 813-***-****

Charlie White,LPN – Horizon Bay at Hyde Park, Director of Health and Wellness – 813-

601-0557



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